11-30-13 05:32 PM
28 12
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  1. Thesmartmale's Avatar
    Hey, I have a stl100-1 and I heard somewhere that stl100-1 supports HSPA+ or whatever it's called, if that is true then why is it that my phone only displays H and never displays H+?

    My network supports H+, my dad's S4 says H+ but my Z10 doesn't!

    Posted via CB10
    11-29-13 11:59 AM
  2. MiSsY_'s Avatar
    Hey, I have a stl100-1 and I heard somewhere that stl100-1 supports HSPA+ or whatever it's called, if that is true then why is it that my phone only displays H and never displays H+?

    My network supports H+, my dad's S4 says H+ but my Z10 doesn't!

    Posted via CB10
    In your Network Connections have you go to Mobile network then network mode what mode is it set to?
    11-29-13 12:27 PM
  3. Thesmartmale's Avatar
    In your Network Connections have you go to Mobile network then network mode what mode is it set to?
    3G

    Posted via CB10
    11-29-13 12:42 PM
  4. MiSsY_'s Avatar
    What other options do you have?
    Try changing it to 4g/3g?

    Although despite what it says, have you tried running any kind speed test to set what speeds its really getting?
    11-29-13 01:57 PM
  5. tarmpung's Avatar
    STL100-1 is not 4G device.
    Yes, my Z10 STL100-1 does display H+.

    H+ on Z10-img_00000129.png

    Posted via CB10 DARK theme
    11-29-13 02:45 PM
  6. Thesmartmale's Avatar
    What other options do you have?
    Try changing it to 4g/3g?

    Although despite what it says, have you tried running any kind speed test to set what speeds its really getting?
    I have a stl100-1, no 4G just 3G and 2G

    The speed test says 4 mbps

    Posted via CB10
    11-29-13 02:46 PM
  7. Thesmartmale's Avatar
    STL100-1 is not 4G device.
    Yes, my Z10 STL100-1 does display H+.

    Click image for larger version. 

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    Posted via CB10 DARK theme
    What I don't get is why mine can't get H+?!

    What's your speed?

    Posted via CB10
    11-29-13 02:47 PM
  8. tarmpung's Avatar
    I checked with Speed Tester, about 2Mb/s. Did you try battery pull?

    Posted via CB10 DARK theme
    11-29-13 03:02 PM
  9. Thesmartmale's Avatar
    I checked with Speed Tester, about 2Mb/s. Did you try battery pull?

    Posted via CB10 DARK theme
    I have never seen the H+ since I bought the phone back in july

    2Mbps on H+?!

    Posted via CB10
    11-29-13 03:50 PM
  10. tickerguy's Avatar
    The carrier has to support HSPA+.

    The STL100-1 will support it if the carrier does and has it enabled on your account. However, the STL100-1 will NOT support LTE, as the physical RF interface required is not present.
    Supa_Fly1 likes this.
    11-29-13 04:02 PM
  11. obaquerizo's Avatar
    I can tell you it depends on the carrier I have stl100-1 z10 and I have in Claro Per� H+ but in Ecuador I only have H and is Claro too

    Posted via CB10
    11-29-13 05:49 PM
  12. Thesmartmale's Avatar
    The carrier has to support HSPA+.

    The STL100-1 will support it if the carrier does and has it enabled on your account. However, the STL100-1 will NOT support LTE, as the physical RF interface required is not present.
    My dad's S4 shows H+ but mine doesn't even though we are on the same carrier.

    Posted via CB10
    11-29-13 08:30 PM
  13. Thesmartmale's Avatar
    I can tell you it depends on the carrier I have stl100-1 z10 and I have in Claro Per� H+ but in Ecuador I only have H and is Claro too

    Posted via CB10
    The weird thing is that carrier supports it, I jump between 2 countries and haven't seen H+ on any. One of those carriers even supports LTE but I still can't get H+.

    Posted via CB10
    11-29-13 08:33 PM
  14. MiSsY_'s Avatar
    I have a stl100-1, no 4G just 3G and 2G

    The speed test says 4 mbps

    Posted via CB10
    I have an STL100-1 as well and with the most recent official update the option is there. The device doesn't have LTE this is a well known fact by now.

    And how old is your sim card? Could that possibly needed to be changed?
    Also have you checked with the carrier that you have the correct apn settings?
    Better still just check yourself on your fathers device

    Posted via CB10 from my Z10
    Last edited by MiSsY_; 11-30-13 at 02:01 AM.
    11-29-13 09:03 PM
  15. s5sahil's Avatar
    Even i hav stl-100-1 and i do get H+ when on 3G network. Try changing the carrier check if that works.

    Posted via CB10
    11-30-13 12:26 AM
  16. Thesmartmale's Avatar
    I have an STL100-1 as well and with the most recent official update the option is there. The device doesn't have LTE this is a well known fact by now.

    And how old is your sim card? Could that possibly needed to be changed?
    Also have you checked with the carrier that you have the correct apn settings?
    Better still just check yourself on your fathers device

    Posted via CB10 from my Z10
    Yeah I know it doesn't support LTE, I checked the apn settings and my sim is new but for some reason I still don't get H+, I will contact my carrier today and see what's wrong.

    Posted via CB10
    11-30-13 07:26 AM
  17. Thesmartmale's Avatar
    Even i hav stl-100-1 and i do get H+ when on 3G network. Try changing the carrier check if that works.

    Posted via CB10
    I already tried 3 different carriers in 2 different countries, all say H only.

    Posted via CB10
    11-30-13 07:27 AM
  18. Ben1232's Avatar
    I am currently using Z10STL100-2/10.2.0.1803 with a Vodafone 4G plan...

    H+ on Z10-img_00000963.png

    It's marketing BS as my Z10 battery lasts too long on 4G compared to my Q10 on 4G.

    Posted from my Z10 via CB10
    11-30-13 08:52 AM
  19. obaquerizo's Avatar
    I already tried 3 different carriers in 2 different countries, all say H only.

    Posted via CB10
    Try to make an OS upgrade and then check that out. But you must remember that not all the carriers have H+ in full coverage, some only have small amount of it, and for you to see that must be near the carrier antenna

    Posted via CB10
    11-30-13 08:52 AM
  20. Thesmartmale's Avatar
    Try to make an OS upgrade and then check that out. But you must remember that not all the carriers have H+ in full coverage, some only have small amount of it, and for you to see that must be near the carrier antenna

    Posted via CB10
    I have the latest OS 10.2 and I even tried a reload nothing works, I went to my carrier today and the guy held my z10, scrolled around my 7 pages of homescreen then went to settings and then apn and said " the apn settings are right, it should work" so I ended up leaving with no info gained.

    Funny thing the guy doesn't know how to use the phone.

    It's definitely not a coverage issue as I have went almost everywhere in both countries and never saw H+

    Posted via CB10
    11-30-13 12:30 PM
  21. Ben1232's Avatar
    Has anyone seen H+ on a BlackBerry10 device before as I don't think I have.

    Posted from my Z10 via CB10
    11-30-13 01:03 PM
  22. FrankIAm's Avatar
    Has anyone seen H+ on a BlackBerry10 device before as I don't think I have.

    Posted from my Z10 via CB10
    Read?

    Also, my old 9900 showed H+ and my Z10 shows H on the same carrier, but speedwise it's the same.

    C0001BBF0 - BlackBerry 10 help channel.
    Ben1232 likes this.
    11-30-13 01:15 PM
  23. Thesmartmale's Avatar
    Read?

    Also, my old 9900 showed H+ and my Z10 shows H on the same carrier, but speedwise it's the same.

    C0001BBF0 - BlackBerry 10 help channel.
    But why does it only show H and not H+ on the Z10?!

    What speed do you get?!

    Posted via CB10
    11-30-13 01:25 PM
  24. Ben1232's Avatar
    But why does it only show H and not H+ on the Z10?!

    What speed do you get?!

    Posted via CB10
    I don't think my Z10 stl-1 has proper 4G but shows it has. It's no where near as fast as my Q10 on 4G either so it must be 3.5G / H and carrier specific rubbish to impress people.

    Posted from my Z10 via CB10
    11-30-13 01:40 PM
  25. FrankIAm's Avatar
    But why does it only show H and not H+ on the Z10?!

    What speed do you get?!

    Posted via CB10
    5mbps down on both. The carrier is Telcel, Mexico.

    I wished I had the answer, but it seems like they switch for a variety of reasons and would not be possible to tell exactly.

    C0001BBF0 - BlackBerry 10 help channel.
    11-30-13 01:41 PM
28 12

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