1. fred1266's Avatar
    Getting this message when trying to add email with 10.2.1-img_00000019.png

    Posted via CB10
    12-02-13 03:34 PM
  2. Ecm's Avatar
    A number of users have reported problems setting up accounts after having installed Android apk's. Have to installed any recently? Deleting the apk's, adding the account(s) then re-adding the apk's seems to work.
    12-02-13 04:14 PM
  3. fred1266's Avatar
    Only have one Android app on my phone but I installed it about 2-3 weeks ago

    Posted via CB10
    12-02-13 05:37 PM
  4. Ecm's Avatar
    Have you tried to add an account since installing that Android app?
    12-02-13 06:24 PM
  5. fred1266's Avatar
    Yeah that when I realized that the account can't be added, and I un install the app and getting the same problem

    Posted via CB10
    12-02-13 08:38 PM
  6. Ecm's Avatar
    After uninstalling, you should be sure to reboot your device before trying to add the account. Press and hold the volume up/down keys until the device shuts down, restarts, and you see the startup animation.
    12-03-13 08:08 AM
  7. tdaye's Avatar
    Fred, there is a "leaked/ beta os " section, the same place you got the leak, that's the place to post questions and look for answers for...LEAKS

    Posted via CB10
    12-03-13 08:20 AM
  8. fred1266's Avatar
    Yeah I restarted but still no luck

    Posted via CB10
    12-03-13 09:41 AM
  9. fred1266's Avatar
    Fred, there is a "leaked/ beta os " section, the same place you got the leak, that's the place to post questions and look for answers for...LEAKS

    Posted via CB10
    The reason I didn't go to that page because I didn't know it was a 10.2.1 issue


    Posted via CB10
    12-03-13 09:42 AM
  10. hakimmmmm's Avatar
    I had the same problem but it was due to android app called Kayak
    After deleting that it worked like a charm

    Try rebooting your BlackBerry by holding down the power button and not let it go for 30 seconds

    This trick helped many ppl who had reappearing deleted app problm

    Posted via CB10
    12-03-13 09:45 AM

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