May 05 2015 | 7:10 am EDT MobileMadness002

Fun times.

May 06 2015 | 12:28 am EDT Umaima_B_Dia

May 06 2015 | 8:19 pm EDT csteinacher

So what happens after the wipe. Does an OS update just appear or do you have to go through link?

Posted via CB10

May 06 2015 | 8:54 pm EDT scrannel

Wipe will not remove your current OS. Just about everything else. Like a new phone. And yes, you can use it... unless it's somehow stolen and the IMEI has been reported to the carrier.

May 07 2015 | 12:19 am EDT gkl

Or restore from a backup that has a password that you remember.

Z10STL100-4/10.3.1.2726

May 07 2015 | 8:10 am EDT scrannel

Won't it still ask for the current password?

May 07 2015 | 9:40 am EDT scorpio1984

That's one thing I hate about the phones. Yeah if the phone is stolen this is a great feature somewhat cuz yes they can't get my information but they still have a new phone once its wiped. It shouldn't wipe it should just lock where they can't even try anymore. They need to make it so maybe there's a phone number where they will send a recovery code to or something cuz even if it's stolen it's not like they have access to the phone where the recovery code is been sent.

Posted via CB10

May 07 2015 | 10:57 am EDT Richard Buckley

It is my understanding that this changes in 10.3.2, which will I will welcome, but I'm sure will cause no end of grief for those who forget passwords.

Z10STL100-3/10.3.1.2708 SR 10.3.1.1865

May 07 2015 | 12:11 pm EDT jas1978

In 10.3.2 your phone will be tied to your BlackBerry ID. The way I understand it: If someone reloads the OS they still have to enter the ID and password before it completes the installation. And if you forget your BlackBerry ID password, then you are really screwed. It's a good thing because it makes your phone useless if it's stolen, but it's bad if you can't remember your password. Maybe once 10.3.2 comes out officially BlackBerry will come out with another way to get your password.

Posted via CB10

May 07 2015 | 1:13 pm EDT MobileMadness002

Device password is different than BBID password. Won't really cause grief as long as people remember their passwords.

May 07 2015 | 1:25 pm EDT gkl

I haven't tested to be honest. But, if it truly does wipe, then the current password shouldn't be in the previous backup, so it would work in theory.

Either way, it can't hurt to try.

Z10STL100-4/10.3.1.2726

May 07 2015 | 4:10 pm EDT Richard Buckley

It could be different, doesn't have to be.

But I've seen posts from people who have forgotten their BBID password and the answers to the recovery questions. There is also the setup email, but not everyone keeps that either.

I like that BlackBerry is upping the security of the device, but some people are going to get caught.

Z10STL100-3/10.3.1.2708 SR 10.3.1.1865

May 07 2015 | 4:45 pm EDT MobileMadness002

Agreed, BlackBerry can not fix stupid.

May 08 2015 | 1:18 pm EDT 85_305

Why has nobody mentioned this? Login to blackberry protect and reset the device password.

May 08 2015 | 8:13 pm EDT MobileMadness002

Because if he knew the current password he would not need to change it.

May 09 2015 | 10:48 am EDT scrannel

Unless you know it, you can't change it. And, it will only allow a new one if you wipe the phone. Same as being on the phone.

May 10 2015 | 11:15 am EDT 85_305

Interesting. I rescind my statement then. I thought you could override the password with Protect. Well that's awfully ridiculous. Ouch.

Posted via CB10

May 10 2015 | 10:09 pm EDT scrannel

Hey... maybe something's changed with 10.3?

May 11 2015 | 8:54 am EDT Richard Buckley

The problem with making password recovery systems too easy and convenient is that they can become an easy way to bypass the security of the system. Read what happened to Matt Honan when some people decided to take over his three letter Twitter handle. The damage done to his data was significant.

One of the main reasons I use BlackBerry is that they don't compromise security for convenience.

http://www.wired.com/2012/08/apple-a...honan-hacking/

Z10STL100-3/10.3.1.2708 SR 10.3.1.1865

May 11 2015 | 9:08 am EDT 85_305

I think the Apple security snafu's (what are we up to now, ~4 instances?) stick out much more than Matt's twitter ordeal, lol.

I understand what you are saying, but also feel that your BB ID should be extremely secret and separate from an entity you'd use on the device itself (ie the passwords).

May 11 2015 | 11:11 am EDT Richard Buckley

But you have to use your BBID on the device if you are going to use BlackBerry World or BBM. Your BBID is also the way your BBM contacts systems know you. And all of BlackBerry's web services. It is not something you can keep in a safe deposit box until you need it, so it has to be secure in use.

Z10STL100-3/10.3.1.2708 SR 10.3.1.1865

May 11 2015 | 11:57 am EDT 85_305

What I'm trying to say is BB Protect should override the phone itself, much like a BES console or exchange console etc.