I tried updating my Z10 to BB 10.1 today via the push notification that was sent to my device. It appears to have successfully downloaded the update but failed on the install. It says, "the software download was intrrupted. Please try again." and the "cancel update button" is unresponsive.
I have done several restarts and several battery pulls today and can't seem to get the update screen to change from the above.
I have connected it to blackberry link, was asked to update blackberry link software which i did successfully.
Now i connect my Z10 to my computer via usb and it says Update available which i've clicked but I get zero progress on the download. It will sit there doing nothing for as long as I will let it.
Help please. I'm getting really annoyed.