1. yeosy z10's Avatar
    I have did BlackBerry Link factory reset on Z10/STL2.before reset the external SD Card has been removed. after the reset I re-installed external SD on device and found SD card photos and video were cannot be open ( not supported format) and screen shown to reformatted SD card. Please advise. Thank you.

    Z10/STL2 BlackBerry
    10-10-14 09:22 AM
  2. diegonei's Avatar
    Move all your stuff to a PC and let the BlackBerry format the SD. Then move your stuff back in, in batches (a few folders with pictures, then another bunch of music, etc). Let the OS soak the info as you feed it.
    yeosy z10 likes this.
    10-10-14 09:28 AM
  3. Chris Degroote's Avatar
    One What OS are you? 10.2.1 , 10.3.0 , 10.3.1 ? And what type of sd card do you use?
    10-10-14 09:29 AM
  4. Supa_Fly1's Avatar
    I have did BlackBerry Link factory reset on Z10/STL2.before reset the external SD Card has been removed. after the reset I re-installed external SD on device and found SD card photos and video were cannot be open ( not supported format) and screen shown to reformatted SD card. Please advise. Thank you.

    Z10/STL2 BlackBerry
    First is there such a thing as an Internal SD card on BB10 device?

    Kidding assigned your SD card was probably encrypted. Cannot be unencrypted. Format time.

    ? BlackBerry Z30 ? If it Don't Make Dollars, It don't Make Sense ?
    10-10-14 09:44 AM
  5. yeosy z10's Avatar
    One What OS are you? 10.2.1 , 10.3.0 , 10.3.1 ? And what type of sd card do you use?
    mine Z10/STL 2 on 10.2.2.1531. SD 16G / micro card.

    Z10/STL2 BlackBerry
    10-10-14 09:58 AM

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