1. wiz9's Avatar
    I am suddenly having an issue with the phone connecting to the computer. It makes no connection. It clicks, you hear the sound the computer makes for a new device connecting, but then nothing happens. Usually the password screen would pop up and blackberry link would open automatically, but now nothing.

    I tried uninstalling blackberry link and I get this error: Error 1500. Another installation is in progress. You must complete the installation before continuing this one.

    I tried re-starting my computer, same error.

    Short of re-formatting my computer to get rid of a possibly corrupted blackberry link, I have no idea what to do.

    help!!!
    10-30-14 02:10 PM
  2. 3rdStone's Avatar
    Assuming you're on a Windows machine, go to your Services and stop, then disable all BB services. After you've done that, try uninstalling.
    10-30-14 02:33 PM
  3. DaFoxGrey's Avatar
    10-30-14 02:36 PM
  4. wiz9's Avatar
    that did not work. I still get the error.

    yes I am on a windows machine.
    10-30-14 03:39 PM

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