02-04-14 06:01 PM
31 12
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  1. madcat72's Avatar
    Any resolved from this yet?
    02-04-14 03:14 PM
  2. DJM626's Avatar
    Not sure who you are asking in particular. No results from me yet
    At least nothing positive

    Posted via CB10
    02-04-14 03:15 PM
  3. PHDColumbus's Avatar
    100% Satisfied with my Z10 (now) and 10.2 is running very fast and efficient! Took a while to wipe the system and reload.....literally took all day, but in perspective it was well worth it.
    wincyUt and fixerdude like this.
    02-04-14 03:42 PM
  4. wincyUt's Avatar
    6:37PM and there is only a picture of a SIM Card (as far as I can tell) with the circular "thinking" icon. Should a security wipe really be taking this long? Im tempted to pull the battery, but I know thats not a good idea. Any advice?
    Hope you didn't pull the battery and I hope you successfully resolved your problem. Pulling battery can "brick" your phone; I know from experience. All the best.
    02-04-14 03:44 PM
  5. Morty2264's Avatar
    I'm not sure if someone else has already suggested this, but try un-installing 10.2.1 and go back to your previous OS. That might help.

    I'm really sorry that you're going through this. It sounds terrible! Try sending a direct message to @BlackBerryHelp - they're usually really good at answering you back in a prompt manner.

    Good luck!

    Posted via CB10
    02-04-14 03:45 PM
  6. SubCamp's Avatar
    Don't fall off the rope!
    02-04-14 06:01 PM
31 12

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