Any resolved from this yet?
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Any resolved from this yet?
Not sure who you are asking in particular. No results from me yet
At least nothing positive
Posted via CB10
100% Satisfied with my Z10 (now) and 10.2 is running very fast and efficient! Took a while to wipe the system and reload.....literally took all day, but in perspective it was well worth it.
Hope you didn't pull the battery and I hope you successfully resolved your problem. Pulling battery can "brick" your phone; I know from experience. All the best.
I'm not sure if someone else has already suggested this, but try un-installing 10.2.1 and go back to your previous OS. That might help.
I'm really sorry that you're going through this. It sounds terrible! Try sending a direct message to @BlackBerryHelp - they're usually really good at answering you back in a prompt manner.
Good luck!
Posted via CB10
Don't fall off the rope!