1. thomaschaplin's Avatar
    Looking for some advice, every time I turn on my BlackBerry Z10 it shows "the encryption process was interrupted, please contact your system administrator". To confirm, I turned on the encryption for both device and media card which completed and then I removed it about a day after. I'm not connected to a work BES server either, it's a personal device. Any ideas? Thanks in advance

    Posted via CB10 on my BlackBerry Z10
    12-21-13 04:03 AM
  2. ronfc's Avatar
    Decrypt it first before encrypting it again.

    Z10STL100-1/10.2.1.1055
    12-21-13 09:46 AM
  3. thomaschaplin's Avatar
    I resolved this by wiping the SD card then completing a format.

    Posted via CB10 on my BlackBerry Z10
    12-22-13 01:14 PM

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