1. jason9900's Avatar
    I dropped my Z10 from a height of 80cm from my pocket landing on my homes hardwood floor. Pick it up, its shut off. No big deal, I thought that the battery simply shifted. Yet odd since I have an otter box. No worries, I took off my case and did a battery pull, and put it back in. The Z10 will not turn on.

    What is going on??? I am telling you all of the facts.
    -Otter box
    -Dropped from 80cm
    -Hardwood floor
    -Now will not turn on, even when left in charger

    I love this phone but seriously? What is going on?? Is this phone dead now? There is not a single scratch on the device.
    11-06-13 12:14 AM
  2. Uzi's Avatar
    have you plug to pc without battery ?

    CB10 need update!
    11-06-13 12:18 AM
  3. jason9900's Avatar
    have you plug to pc without battery ?

    CB10 need update!
    No what would that do?
    11-06-13 12:20 AM
  4. jason9900's Avatar
    just did, no response, not even a red light
    11-06-13 12:21 AM
  5. MiSsY_'s Avatar
    Weird maybe something shifted inside the device.
    But try take the cover off and leave it in the charger for a bit and see if that changes anything, when I saw bit I mean atleast 30 mins

    Posted via CB10 from my Z10
    11-06-13 12:25 AM
  6. Uzi's Avatar
    should be got the red light and you can reload the os using BlackBerry link or autoloader

    CB10 need update!
    11-06-13 12:25 AM
  7. jason9900's Avatar
    Ok ill leave it in the charger for 30 minutes, but seriously??? I know there are device defects but cmon. It was a slight knock!

    Shame I really do like this device.
    11-06-13 12:29 AM
  8. Uzi's Avatar
    yeah man I feel sorry for you
    hope your z10 can be fix

    CB10 need update!
    11-06-13 12:32 AM
  9. dalinxz's Avatar
    Battery may have died

    Posted via CB10
    11-06-13 01:49 AM
  10. FF22's Avatar
    Good luck. Since I presume the phone shows no signs of damage, a solder point or cable probably came loose. Warranty although not admitting the drop might be deceptive but that would be your call..........
    11-06-13 09:37 AM
  11. III 4U2NV III's Avatar
    Sorry to hear that. But wow, even with an Otterbox, that is crazy! Good luck!

    Posted via CB10
    11-06-13 09:58 AM
  12. p ling's Avatar
    Same thing happened with my z10 today. I dont know whats wrong. it wont turn on. Is yours working now??
    12-31-13 01:22 PM
  13. praghan's Avatar
    Just get it replaced dont tell them you droped it...just tell them it got turned off.duno what happened..

    Posted via CB10
    trinichindian likes this.
    12-31-13 01:26 PM
  14. Suraj Jadhav's Avatar
    Mine fell while putting in pocket - 2 ft fall on artificial wood in cafeteria...no scratch. no dent..and I am typing this post using its awesome touch screen...

    Happy New Year to all BlackBerry good wisher(s)...
    And yes we are in 2014 in this part of world...

    12-31-13 01:39 PM

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