01-13-14 02:51 PM
29 12
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  1. Levi_Asaiah's Avatar
    The battery life on my Z10 since 10.2 has always been poor, I search the forums n it seems I'm amongst the minority afflicted with absolutely Terrible battery life and the top of my phone gets hot where I assume the processor is. It gets really hot, too hot to touch along with the battery. Several battery apps I've downloaded such as battery pal show that my battery gets as hot as 120 F but that's while gaming or performing a few different functions at once. In the beginning It was just the processor getting hot n then the battery shortly after, now they both burn up simultaneously, and for no reason. Simple scrolling around thru my menus gets the phone to 104 F n I can't understand why. Battery loses like 2 percent a minute. I've assessed this with zero apps and with many, same result. Bedside mode is my only salvation. I figured the charger I use, which isn't the original charger(one is on the way) might be culpable but I'm not sure. Does anyone have any informed suggestions?

    Z10STL100-3/10.2.1.1925
    12-31-13 01:51 PM
  2. Mic_JP's Avatar
    Did you try a reload of the OS? Sometimes...it doesn't take the first time....but, their could be other factors involved like apps. Hope it gets resolved and please keep us informed

    Edit: my bad...just read about no apps...I only use OEM charger as this seems to give me no issues but have had this happen before and resolved by reloading OS
    12-31-13 02:00 PM
  3. Levi_Asaiah's Avatar
    Hmm, will try that, thanks

    Z10STL100-3/10.2.1.1925
    Mic_JP likes this.
    12-31-13 08:32 PM
  4. Mic_JP's Avatar
    Hmm, will try that, thanks

    Z10STL100-3/10.2.1.1925
    Let us know if that corrects the issue
    12-31-13 08:41 PM
  5. SDTRMG's Avatar
    Z10 is made to keep Canadians hands warm in the winter, it's a feature not a problem. Great when it's almost -50 like today! /s

    In all seriousness, my z10 used to get jot when I played games or watched movies, used to panic but nothing bad ever happen. I also thought about how my tv, xbox, ipad, Blueray player etc all get hot as well so I stopped paying in much mind. I'm in no way saying something isn't wrong with yours and if you feel so have it checked out

    Z30 - The Final Destination - 859 Portage ave, Winnipeg Mb Clothing|Footwear|Headwear|Headshop|Tobacconist|Ta ttoos - C00016D82
    12-31-13 09:26 PM
  6. FrankIAm's Avatar
    Care to post the chargers specs?

    BlackBerry 10 Help Channel
    12-31-13 09:47 PM
  7. SDTRMG's Avatar
    Z30 - The Final Destination - 859 Portage ave, Winnipeg Mb Clothing|Footwear|Headwear|Headshop|Tobacconist|Ta ttoos - C00016D82
    12-31-13 09:58 PM
  8. katiepea's Avatar
    LTE being on makes my z10 crazy hot
    12-31-13 11:46 PM
  9. anon(1852343)'s Avatar
    You mean being on LTE


    Q10 with 10.2.1.1925 Leak Installed
    12-31-13 11:47 PM
  10. Brickleberry's Avatar
    Me thinks it's the radios heating up your phone. I bet it's worse when you hold it in your hand. You ground the antenna and the phone tries to compensate by increasing power output. It's the same issue the iPhone and many others have.

    That's the reason cases useful - isolation.

    Posted via CB10
    01-01-14 01:11 AM
  11. Levi_Asaiah's Avatar
    It does seem worse when I hold it in my hand, but it gets hot in the case too

    Z10STL100-3/10.2.1.1925
    01-01-14 01:31 AM
  12. Levi_Asaiah's Avatar
    Does my Z10 have a bad processor?/ can an aftermarket charger be the cause of extreme battery heat?-img_20140101_023304.jpg
    Here's the charging dock I use

    Z10STL100-3/10.2.1.1925
    01-01-14 01:33 AM
  13. danp2000's Avatar
    I use a PlayBook Charger, 1.8a, without any issues.

    While I know some chargers can cause problems I'm under the impression the phone controls the charging speed which it changes based on measured battery temperature.

    Posted via CB10
    01-01-14 11:28 AM
  14. FrankIAm's Avatar
    I use a PlayBook Charger, 1.8a, without any issues.

    While I know some chargers can cause problems I'm under the impression the phone controls the charging speed which it changes based on measured battery temperature.

    Posted via CB10
    Yeah, but the only issues with that are on the long run. But you probably won't have it long enough to notice.

    The easiest giveaway that something is going on is that if you use the stock charger, it heats whilst charging, whereas using the PB's the phone gets hot.

    BlackBerry 10 Help Channel
    01-01-14 12:06 PM
  15. Levi_Asaiah's Avatar
    The charger gets really hot as well

    Z10STL100-3/10.2.1.1925
    01-01-14 01:31 PM
  16. onlyoneromeo's Avatar
    Hot battery = high pim services. Put your email accounts to sync every 24 hrs. If you use Gmail and are syncing your contacts it takes a few days for phone to settle in and Index all the files. Turn off blackberry sync,nfc and wifi when not in use as well.

    Posted via CB10
    01-01-14 04:27 PM
  17. Levi_Asaiah's Avatar
    Well according to the device monitor the pim services use a very insubstantial amount of battery. And since I got the phone I've always set my accounts to either manual sync r to 24 hrs, I'm aware of most, if not all, battery saving tips

    Z10STL100-3/10.2.1.1925
    01-01-14 05:42 PM
  18. onlyoneromeo's Avatar
    How long has it been since you activated the device?

    Did u turn off blackberry link?

    Posted via CB10
    01-01-14 08:43 PM
  19. Levi_Asaiah's Avatar
    U mean since I installed the leak? Two-three days now, and blackberry link is off

    Z10STL100-3/10.2.1.1925
    01-01-14 08:57 PM
  20. onlyoneromeo's Avatar
    OK. It took about 2 days for my phone to settle in. Right now my phone has been on for 7 hours and I'm down to 53%. That's a huuuuuge improvement over 1055.

    How's your cell phone signal where you are?

    Posted via CB10
    01-03-14 09:52 AM
  21. Levi_Asaiah's Avatar
    I dunno how to tell if the signal is bad or not :/ I'm either on so called Digicel 4G or EDGE

    Z10STL100-3/10.2.1.1925
    01-03-14 11:24 AM
  22. Levi_Asaiah's Avatar
    I just wish my phone didn't get hot like when I had OS10.1 it's aggravating me now, and I love this phone. I think I'll wipe n reload the leak today r tomorrow

    Z10STL100-3/10.2.1.1925
    Mic_JP likes this.
    01-03-14 11:26 AM
  23. ealvnv's Avatar
    Have you by any chance tried a different battery, since you're using a 3rd party Charger is possible your battery is damaged, I say this because you mentioned the battery is getting hot
    01-03-14 11:43 AM
  24. Mic_JP's Avatar
    I just wish my phone didn't get hot like when I had OS10.1 it's aggravating me now, and I love this phone. I think I'll wipe n reload the leak today r tomorrow

    Z10STL100-3/10.2.1.1925
    Absolutely...I just had that happen AGAIN to me on Sunday as I was playing with some OS's...I reloaded and phone COOLED down stl100-4 OS .1925 at the moment but I did not wipe, just reloaded....not to say you won't need to wipe your phone

    Posted via CB10
    01-03-14 12:24 PM
  25. Levi_Asaiah's Avatar
    I wiped and reloaded, gonna wait it out a few days

    Posted via CB10
    01-03-14 09:46 PM
29 12

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