1. CrackBerry Question's Avatar
    After performing the upgrade on my STL100-2 to (os I am not able to install apps, upgrade apps, use my media cart, take photos etc. etc. My Z10 just "downgraded" from a smartphone to a dumbphone

    Trying to get some support from official BB support forum resulted in the advice to take out the battery and do a hard reboot. Unfortunately this doesn't work.

    Memory aint full (more than 50% left). Have reloaded the SW several times using Link. But without result.

    Anyone got any bright ideas?
    10-03-15 02:25 AM
  2. Matty's Avatar
    Hmm, maybe you just did a bad install.

    If you willing to do so, plug your device into BlackBerry Link, do a factory reset and reload the OS.

    The other alternative was to do a battery pull or a hard reset, but if that doesn't seem to work it was probably just a very unlucky upgrade.

    Best of luck, hope you get everything working soon!

    Posted via BlackBerry Q5 on OS
    Y. Z. likes this.
    10-03-15 02:35 AM

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