1. heading4tomorrow's Avatar
    When I use this screen, it says Currently, this device cannot be unlocked.
    https://forums.crackberry.com/e?link...token=gNJm-6So

    Were you all able to get unlock code from AT&T if so , did you call or enter it here? When I called them last time they said they don't give codes over the phone or take requests, it must be done online.
    02-14-14 04:16 PM
  2. ThunderShock2005's Avatar
    When I use this screen, it says Currently, this device cannot be unlocked.
    https://forums.crackberry.com/e?link...token=Aiw5aIiv

    Were you all able to get unlock code from AT&T if so , did you call or enter it here? When I called them last time they said they don't give codes over the phone or take requests, it must be done online.

    They do take requests. Call 611. Today, I paid off my device with AT&T (YES, TODAY) and the guy processed my request and he says they will email my unlock codes for my Z10 and Q10 before the 24th.

    I should let you know that they processed my request before for my Z10 and I received an email saying they could not approve it because I had just got the upgrade for my Q10 and it has to be 14 days after the upgrade or something like that.

    Anyway, call them dude.
    02-14-14 04:24 PM
  3. ThunderShock2005's Avatar
    Oh, OP, can I ask you something?

    Can your Z10 and Q10 make BBM Video or Voice calls over the AT&T LTE network? How about your Verizon-branded Z30? That's why I paid off my obligations because I want to switch. haha
    02-14-14 04:27 PM
  4. twbtr's Avatar
    My Z10 will make video calls, its locked ATT, Im not on an unlimited plan

    Posted via CB10
    ThunderShock2005 likes this.
    02-14-14 04:34 PM
  5. pittster's Avatar
    They will provide thru email and are actually quite prompt at doing so. But I did encounter a nightmare with them and unlocking due to a couple of bricked Z10's. But that's a long story.

    Posted via CB10
    02-16-14 06:48 AM
  6. heading4tomorrow's Avatar
    Oh, OP, can I ask you something?

    Can your Z10 and Q10 make BBM Video or Voice calls over the AT&T LTE network? How about your Verizon-branded Z30? That's why I paid off my obligations because I want to switch. haha

    Sorry I didn't get a chance to respond, these damn snow storms!
    Anyway, I am afraid of opening the back of Z30 too many times so I stopped switching back and forth.
    I will unlock the Q and give it to my ma to use so she can call us over skype and once I unlock Z10 I will let my wife use that.
    They need to make BBM capable of video calling not just voice on Android!
    02-16-14 07:07 PM
  7. I am JT's Avatar
    I tried the AT&T website and it said my device was "not eligible" to be unlocked.

    Posted via CB10
    02-17-14 11:04 AM
  8. heading4tomorrow's Avatar
    I tried the AT&T website and it said my device was "not eligible" to be unlocked.

    Posted via CB10

    Did you call them?
    02-17-14 07:57 PM
  9. I am JT's Avatar
    Did you call them?
    Not yet. Was looking at that option.

    Posted via CB10
    02-17-14 10:05 PM

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