01-17-14 01:52 AM
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  1. lnichols's Avatar
    Still a pretty **** poor way to do business. I was expecting when I ordered on Dec 2 that they had product in stock and it would ship out in next day, two at tops. I still haven't got my email, but I chose free ground shipping which would appear to put it at the back of the queue. Thankfully it is a gift and not needed for a couple weeks, but BlackBerry needs to learn to execute better in all aspects of business.

    Posted via CB10
    LuisCast likes this.
    12-05-13 04:30 PM
  2. evan_2k's Avatar
    Still haven't received any shipping info yet. Should've paid the extra for 2 day...
    This was a email from the first order I tried doing through my z10, but couldn't get it finished for some reason.
    Attached Thumbnails Delivery of Z10 by Shop BlackBerry?-img_00003120.png  
    12-05-13 05:13 PM
  3. BCITMike's Avatar
    Still haven't received anything yet. Should've paid the extra for 2 day.
    They refunded my PayPal on day 1. I emailed asking why, and they form replied that it was 1 of 4 reasons, neither of them could be true. I assumed it was 5% cash back promotion. Pissed me off, but I knew calling or emailing was useless.

    Posted via CB10
    12-05-13 05:21 PM
  4. JREwing's Avatar
    Just check online. Yesterday, they promised it would be shipped today. As of 5:29 p.m. today, still not shipped. I'm beginning to wonder about this deal.
    12-05-13 05:30 PM
  5. carbon98accord's Avatar
    When I spoke with Digital River earlier to get an update on my order, they told me that they were planning to ship all orders out by End of Business Friday (12/6). If you don't have an email by Saturday, I'd follow up (assuming they are open on Saturday). They also told me that for those who paid via PayPal, the funds were taken out before shipping the device so that they could verify funds. I should have just paid with my credit card -_-;.
    12-05-13 06:15 PM
  6. mvpcrossxover's Avatar
    Wow. They saying PayPal is not trustworthy? Effin DigitalRiver


    Posted via CB10
    12-05-13 06:53 PM
  7. evan_2k's Avatar
    When I spoke with Digital River earlier to get an update on my order, they told me that they were planning to ship all orders out by End of Business Friday (12/6). If you don't have an email by Saturday, I'd follow up (assuming they are open on Saturday). They also told me that for those who paid via PayPal, the funds were taken out before shipping the device so that they could verify funds. I should have just paid with my credit card -_-;.
    Good to know as I paid through PayPal, but they withdrawn the money right away. It wasn't Pending, it went straight to Sent Payment. So basically, all 2 day shipping is being sent out 1st. Then all standard shipping. And then all people who paid through PayPal. Damn

    Posted via CB10
    12-05-13 10:20 PM
  8. DudeManBud Man's Avatar
    I ordered a black Z10 November 29th, and I just received an email today (12/6/13) that my Z10 has been shipped.

    Posted via CB10
    LuisCast likes this.
    12-06-13 02:13 AM
  9. mvpcrossxover's Avatar
    Got the shipping email but the link doesn't work. hah hah

    I'll be fine i guess
    12-06-13 04:02 AM
  10. Frehley's Avatar
    Ordered mine the 29th with standard shipping...received the shipping email @ 1:52 am on 12/6.

    Posted via CB10
    12-06-13 05:21 AM
  11. Graven Pshya's Avatar
    Glad to know that I was not the only one experiencing this. Paid via PayPal on 11/30 so I guess I'm in for wait.
    12-06-13 10:02 AM
  12. Bob80220's Avatar
    It appears the folks that paid for 2 day shipping received priority with their orders being shipped which I think is wrong...the shipping of the Z10's should have been shipped out based on when their order was submitted not whether they selected the free shipping offered or the upcharge for 2 day...I feel for the folks who haven't heard what their shipping status is. This was not handled well in my opinion.

    Bob

    Posted With My BlackBerry Q10 On AT&T
    LuisCast likes this.
    12-06-13 10:23 AM
  13. tonytraj17's Avatar
    It appears the folks that paid for 2 day shipping received priority with their orders being shipped which I think is wrong...the shipping of the Z10's should have been shipped out based on when their order was submitted not whether they selected the free shipping offered or the upcharge for 2 day...I feel for the folks who haven't heard what their shipping status is. This was not handled well in my opinion.

    Bob

    Posted With My BlackBerry Q10 On AT&T
    I do agree with you, but to stop people from getting mad and sending angry "hey i paid extra to get mine here faster" emails they went that way. I'm sure most were under the impression that they would order and have it be shipped asap, but with this whole mess they had to reassess there shipping priorities. It was quite the mess but thankfully everybodys Z10 have shipped now.
    12-06-13 10:29 AM
  14. Bob80220's Avatar
    Hopefully that is the case...i'm curious how many Z10's were ordered on this promotion. I suppose we will never know unfortunately.

    Bob

    Posted With My BlackBerry Q10 On AT&T
    tonytraj17 likes this.
    12-06-13 10:44 AM
  15. JREwing's Avatar
    It's 10:45 am on Friday, and my Z10 has not shipped. If I don't get my email today, I'm going to have a meltdown. I have my 32 gb memory card sitting here waiting to be installed.
    12-06-13 10:48 AM
  16. 20degrees's Avatar
    I just received my z10 about an hour ago. @ 10am my time. Woot!

    BTW: It's direct Signature Required. You HAVE to sign for it. They will not leave it. Not even with a signed note/letter.
    12-06-13 11:07 AM
  17. LuisCast's Avatar
    Thanks for the information. STL 100-3 will be OK with me (when it will arrive one of these days.. er.. "soon", speaking the BlackBerry language.
    A final note: I ordered my white Z10 on Nov.29 and up to now, 11:30 am of Dec 6, no word received, except a copy of my invoice. Luckily I always pay with credit card! Good to know.
    12-06-13 11:17 AM
  18. Kiyber's Avatar
    I ordered on the 30th and chose standard shipping and I just got my shipping confirmation at 12:30 am 12/6. I don't have any tracking information when I try to track the package yet though
    12-06-13 01:18 PM
  19. KAbdu's Avatar
    Yeees..Thank you BlackBerry
    Attached Thumbnails Delivery of Z10 by Shop BlackBerry?-1386354548974.jpg  
    12-06-13 01:29 PM
  20. Bob80220's Avatar
    I'm on my way shortly to pick up my new Z10 at the FedEx station...my AT&T store is right across the street so I will walk over and get it activated...

    Bob
    12-06-13 01:38 PM
  21. 20degrees's Avatar
    I'm on my way shortly to pick up my new Z10 at the FedEx station...my AT&T store is right across the street so I will walk over and get it activated...

    Bob
    You already have an account with them?

    Posted via CB10
    12-06-13 02:46 PM
  22. mudy's Avatar
    Got my z10 2hours ago. I am really loving the black z10 don't know why went with the white
    Delivery of Z10 by Shop BlackBerry?-img_00001558_edit.jpg
    12-06-13 03:06 PM
  23. JREwing's Avatar
    3:00 pm and no email.
    12-06-13 03:09 PM
  24. sniperyder's Avatar
    Mine has arrived. Now heading home to open up.

    Sent from my BlackBerry 9360 using Tapatalk
    12-06-13 03:53 PM
  25. tonytraj17's Avatar
    Mine has arrived. Now heading home to open up.

    Sent from my BlackBerry 9360 using Tapatalk
    Is that 9360 your only phone? If so, you will love the Z10 big step up from the legacy devices.
    12-06-13 04:00 PM
296 12345 ...

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