Cyren Bluetooth Speaker Crackles

OK just got a Cyren Wireless Bluetooth Speaker for Christmas and everything paired great but audio playback has intermittent crackles that seem to be worse when I move my phone. Here are some particulars:

BB Type: STL100-4
OS: 10.2.1.176

Speaker has option for hard connection via speaker jacks. Tried this and no crackles (this tells me the speakers themselves work)

Pared speakers to an Android Tablet via BT and no crackles (this tells me it's not the speakers BT software).

Distances that I have tried with my BB are from 1 inch to 20 ft all with same audio issues.

I've turned the phone call capability off of my BT settings on my BB in an attempt to alleviate stress on BT but no different.

I have also tried to delete the speaker BT settings and re-pare. This gave the same results.

Has anyone ever encountered this? Are there different versions of BT software that could be better that I could install? Is there some setting that I'm missing that I could attempt?

Thanks much for any support Crackberry Heads :)

-RT

Exchange the speaker. Also make sure the speaker supports apt-x codec for high quality audio.



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