1. day-cee's Avatar
    When I plug my Z10, one out of two times, it won't charge, I need to unplug and plug again til I see the little lightning on the top left!

    Any body have that problem?

    Posted via CB10
    03-06-13 11:00 PM
  2. clmazda's Avatar
    Yeah same here, but since the update it doesn't do it anymore!
    03-06-13 11:04 PM
  3. InvalidUser0510's Avatar
    Give it a few seconds, the update fixed the issue, but until you get it, the charging icon takes a few seconds to come on, even if the phone is charging. Don't unplug it thinking it's not charging right away.
    03-06-13 11:17 PM
  4. BoldBigWorm's Avatar
    Plug it in the phone first then plug it into the outlet. After a few charges you will be fine. It takes a few seconds to see the bolt when you plug it into the phone first.

    Posted via CB10
    03-06-13 11:43 PM
  5. day-cee's Avatar
    OK thanks

    Posted via CB10
    03-07-13 11:23 AM
  6. Cap_172R's Avatar
    The problem occurs if there is a delay inserting the charger into the micro usb port. If done in a continuous motion it works like a charm (then a couple seconds later the charge indicator, appears on the battery icon). See post for further details/reference (its the one that helped me)

    Here's the KB article since no one posted it in this thread -> KB33636-BlackBerry 10 smartphone does not charge when plugged into a wall charger

    Certainly sounds a lot like the "You're Holding The Phone Wrong" issue that another company tried to pawn off.
    03-07-13 11:31 AM
  7. vespesian's Avatar
    I think part of the problem is that the micro-usb connector that comes with the z10 is sooo tight, that it can be hard to plug in accurately (straight, all the way). I bought a replacement usb/micro-usb cord (from CB) and, lo and behold, it connects waay better than the one included in the retail package, and it seems much sturdier. Weird.
    03-07-13 12:05 PM
  8. darkehawke's Avatar
    Yeah same here, but since the update it doesn't do it anymore!
    exactly this here too
    03-07-13 12:10 PM
  9. quattro.pilot's Avatar
    Yup, same instance for me too... hasn't really been rectified on my phone since the update. The charging indication also hangs on for waaaay after it actually shows 100%, often I don't get the transition to the "plug" symbol.
    03-07-13 12:13 PM

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