1. Badr Bendani's Avatar
    After updating my z10 to 10.2.0.424 I cannot make any phonecalls. The handset icon on the bottom is grey rather than white and won't open when I press on it. Help please!

    Posted via CB10
    01-13-14 10:06 AM
  2. SteveLawUK's Avatar
    "Phone calls"? No, you've lost me...

    I have no specific advice at this time expect a restart. Have you tried that already?

    You do have a signal I presume?

    Z10 | STL100-1 | 10.2.1.1925
    01-13-14 10:10 AM
  3. Badr Bendani's Avatar
    There is a signal and everything is intact! But the handset icon just won't open. I tried making a call by selecting a contact from my phonebook manually, no luck! I keep pressing call and nothing..

    Posted via CB10
    01-13-14 10:13 AM
  4. Uzi's Avatar
    turn off Parental control?,have you try reboot?

    Posted via CB10
    01-13-14 10:14 AM
  5. Badr Bendani's Avatar
    Look at how the handset icon on the bottom is darker than the search and camera icons. Clearly something is wrong

    Can't make calls from z10-img_00000001.png

    Posted via CB10
    01-13-14 10:14 AM
  6. Uzi's Avatar
    have you try hard reboot Op? by pressing vol+/- until the device off

    Posted via CB10
    01-13-14 10:18 AM
  7. Badr Bendani's Avatar
    Just did that. Still can't open the handset icon. What a drag!!

    Posted via CB10
    01-13-14 10:23 AM

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