1. djgup68's Avatar
    i have the new 10.2 download and cant open or delete just one text any suggestions
    08-11-13 09:31 PM
  2. Gearheadaddy's Avatar
    Q or Z?
    i have the new 10.2 download and cant open or delete just one text any suggestions
    08-11-13 10:09 PM
  3. djgup68's Avatar
    z10 sorry should have put that
    08-11-13 11:35 PM
  4. sallynaayue's Avatar
    What text?please write and tell more about your issue,so anyone here can help u

    Posted via CB10
    08-12-13 03:50 AM
  5. djgup68's Avatar
    Someone sent me a text message and it shows not opened all the time I have tried to delete it. Will not delete. When I click on it it opens to a blank compose screen. When I go back it shows still that it has not been opened and j can't delete it?

    Posted via CB10
    08-12-13 08:33 AM
  6. sallynaayue's Avatar
    Restart your device by holding up and down volume keys
    Upon reboot what for hub to refresh and select compose then text message (do this before opening anything else)
    Swipe up from that screen so you're back at home screen
    Ho back to hub and back out of that open blank text
    Open a new text or existing one and it should work

    Posted via CB10
    08-12-13 08:51 AM
  7. djgup68's Avatar
    That did not work I can not still delete it or when I try to open it it comes the compose screen and it's empty. I not sure what to do to get rid of it


    Posted via CB10
    08-12-13 09:14 AM
  8. sallynaayue's Avatar
    Do security wipe

    Posted via CB10
    08-12-13 10:30 AM
  9. djgup68's Avatar
    Should I do a save first on link then do a security swipe?

    Will I have to reload everything?

    Posted via CB10
    08-12-13 10:51 AM
  10. sallynaayue's Avatar
    Should I do a save first on link then do a security swipe?

    Will I have to reload everything?

    Posted via CB10
    Do back up use BlackBerry link
    Before udo security wipe

    Posted via CB10
    08-12-13 05:38 PM
  11. Sator's Avatar
    Should I do a save first on link then do a security swipe?

    Will I have to reload everything?

    Posted via CB10
    It's better for you to do a clean install (do not restore your backup) to solve your issues, do a Sec wipe and reload the OS, start frm scratch.

    Sent from my Z10 using Tapatalk 4 Beta
    sallynaayue likes this.
    08-12-13 09:00 PM
  12. Talha DoGar's Avatar
    Hey! I have install 10.2 beta sdk from developers site and now i want my orignal software back on my Z10. Please help me.
    08-14-13 02:02 AM
  13. wildbanger's Avatar
    Hey! I have install 10.2 beta sdk from developers site and now i want my orignal software back on my Z10. Please help me.
    Use BB link and select the reload device software or whatever says so... or can you run the leaked OS autoloader?

    Channel : C000FA856 | Z10STL100-3/10.2.0.1047
    08-14-13 02:28 AM
  14. schwede's Avatar
    Should I do a save first on link then do a security swipe?

    Will I have to reload everything?

    Posted via CB10
    Did that solve the problem?

    Is there no other way to solve the issue - I don't want to go through the hassle of wiping and re-installing.
    12-11-13 09:53 AM
  15. schwede's Avatar
    I have now done backup --> wipe --> restore and so far it seems that this has solved the problem.
    12-18-13 04:06 AM
  16. greeneink's Avatar
    A couple reboots fixed this problem for me on 10.2.1.
    It takes a few days for an OS to settle.

    Posted via CB10
    12-18-13 10:45 AM

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