1. NuffyFluts's Avatar
    I'm trying to recover a previous backup of my Z10 but can't get Blackberry Link to function. It will neither backup nor restore... even when I've reset my phone to the factory defaults. Anyone have suggestions?
    06-11-15 07:14 AM
  2. jaydee5799's Avatar
    Have you tried uninstalling Link and re-installing it?
    06-11-15 07:18 AM
  3. chuck188's Avatar
    try reinstalling the link and BB app on your desktop. thats the only corrective measure i can think of.
    06-11-15 09:30 AM
  4. HollyWOOD1906's Avatar
    been experiencing a similar issue with my Z30. not sure if it was the last 10.3.1 leak or the most recent 2 beta versions of Blend, but I haven't been able to back up my Z30 via Link or Sachesi for over a month. it's quite annoying...

    had never experienced the "issue" with my 64gb sd card with 10.3.1 leaks in my Z10, but was recently confronted with that on the month old, unlocked Z30. thankfully Link informed me of a 10.3.2 software update. I was able to to do that OTA since Link was almost forcing me to back up the phone and simultaneously rejecting me. the software update fixed the issue with sd card, but still unable to back anything up via Link or Sachesi. I'm lost. and there are REALLY important SMS and MMS messages I need. and I don't think most apps back up MMS messages like Link and Sachesi
    06-11-15 09:46 AM
  5. HollyWOOD1906's Avatar
    try reinstalling the link and BB app on your desktop. thats the only corrective measure i can think of.
    I tried uninstalling and reinstalling Link also to no avail. it tells me it's been successfully uninstalled, but both the Link and Blend icons are still present on my desktop. not only that, they're both still functional. when I tried reinstalling them, it either gives an error or tells me I have the latest version. I'm almost sure non of this happened until I downloaded the beta version 2 of Blend
    06-11-15 09:48 AM

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