I have the "camera can't be started" problem since updated my z10 stl100-1 to software release: 10.2.0.415 / os version: 10.2.0.1767
before completely disfunction , the camera several time cant be started, pull the battery and it works again, but since last week, my camera on z10 is completely disfunction, read in the internet then im doing this:
(already pull battery so many time, so many time restart, so many time erase and format sd card, running my z10 with or without sd card, seeting application permission in camera permission on and off for all apps...not work)
1. press my camera with my finger and tap to my palm thrice (is not work for my z10)
2. reload my z10 os via blackberry link on my MBP, the bb link download the latest official os for my z10 (still the same, not work)
3. side load via chrome browser the camera-10.200.0.65-nto+armle-v7+signed.bar (not work).
4. format and erase my kingston 8 gb sd card (not work)
my two month of z10 stl100-1 camera still can't be started, so i follow the abdul mujeeb step by step but im using the other version of auto loader. lastnight my z10 camera back to normal again.
because so many time attempts, i REMEMBER im doing this steps:
autoload the Z10_3G_10-2-1-1055_autoloader
and my camera is working, and have feature like follow face, but i cant restore my backup data, ( i need my data on my password keeper from my backup file).
so....
the last os that i have on my z10 is os version 10.2.1.1055 the last state when im tyring to fix this problem.
step 1: security wipe and erase and format my kingston 8gb sd card.
step 2: reload my z10 STL100-1 via blackberry link mbp and officially i got os version: 10.2.0.1767 (live in jakarta)
step 3: running autoloader with this version via windows7: (
https://developer.blackberry.com/bla...ha_update.html)
with this autoloader for z10 stl100-1 = 10.2.0.1793 , 1.23 GB.
step 4: verifying my blackberry id, to start my blackberry as a blank new device., still the camera cant be started.
step 5: reload AGAIN official os version via blackberry link and i got os version: 10.2.0.1767 via my mbp, and the blackberry link on my mbp directly reload and no need to wait for download the os anymore, cache maybe i dont know, im not the computer expert here.
step 6: verify blackberry id.
step 7: restore my backup data.
step 8: erase and format my sd card.
and thats all, my z10 camera back to normal...
some step is kind of redundant but it bring my camera back to normal.
this is my lil experiment, and i want to share in here .
i dont know when my camera will face the same problem again, we will see and i will keep posting the report...
regards.
p.s maybe this is related with erase and format my sd card? i dont know, i just share my steps till my camera work again...at least till now.
remember when you erase your sd card you must format it otherwise it will not function.
sorry for my bad english language. :)