1. CrownIsle's Avatar
    Hi yall.

    It seems that aside from my phone either being driven crazy by my beats headphones and not knowing when they are hooked in or not with regards to how calls are handled/heard..... though I doubt the quirkiness and poor functioning may have to do with my issue at hand and may just seem like it stemmed from there. (shrug)

    Now the phone doesn't work with calls unless I put it on speakerphone. I can answer the call and hear the callers but they cannot hear me and always hang up. I can place calls and I can hear the other party but they cannot hear me. Speakerphone is thee only solution.

    Please, any insight would be appreciated as always.
    11-11-14 09:33 AM
  2. nischal martis's Avatar
    just the press the bottom of the phone near the blackberry strip couple of times it will start working.. i had the same problem before the pressing the bottom of the phone worked for me .just lose contact of the mic
    11-11-14 09:39 AM
  3. FF22's Avatar
    Download Blackberry Virtual Expert (it may be included in newer versions of the OS). It contains a series of tests. It is also called BBVE.
    11-11-14 10:14 AM
  4. CrownIsle's Avatar
    As in my phone is broke/breaking??

    As for hooking it up. I do not have a new computer. Cannot backup or attach my computer to my phone cause it doesn't support.

    So it may very well not be a setting I can toggle to fix it. . . . #$@?
    11-11-14 01:47 PM
  5. momantm's Avatar
    This is happening to quit a few users. My Z10 has this issue. Never solved.

    Either a software issue that blackberry is ignoring or is a hardware failure, which blackberry is ignoring. Either way...

    Can use ear buds as a workaround.
    11-11-14 01:55 PM
  6. CrownIsle's Avatar
    REALLY?????? That is seriously come BULL!!!!!!!!!!!! Smh if it is software I hope they get on it like YESTERDAY
    11-11-14 01:58 PM

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