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Brand New Z10. Need Help!
Just got a brand new Z10.
I wanted to do a security swipe because i made some phones, and adjusted some settings.
so when I got home I wanted to transfer my BB9900 to my Z10 correctly all in one shot with no mistakes.
I figured starting with a fresh brand new phone..AKA: no-phones no text-messages ,just a default phone would help.
I went to Settings-> Security -> Security Wipe -> typed the word "blackberry"
Phone restarted -> got a black-screen sayings "Security Wipe In Progress"
I literally sat here and watched he same exact screen being displayed for over 20 minutes.
I thought something was wrong, so i did a battery-pull.
Now the phone turns on with a black-screen and a picture of a cell phone with arrows pointing towards a computer.
My phone has been like this for the past 20 minutes.
I did multiple battery-pulls on it already, nothing is helping.
my screen is the same over and over again.
Someone please give me some advice.
Re: Brand New Z10. Need Help!
Originally Posted by
RHDJEEZY Just got a brand new Z10.
I wanted to do a security swipe because i made some phones, and adjusted some settings.
sent to Settings-> Security -> Security Wipe -> typed the word "blackberry"
Phone restarted -> got a black-screen sayings "Security Wipe In Progress"
I literally sat here and watched he same exact screen being displayed for over 20 minutes.
I thought something was wrong, so i did a battery-pull.
Now the phone turns on with a black-screen and a picture of a cell phone with arrows pointing towards a computer.
My phone has been like this for the past 20 minutes.
I did multiple battery-pulls on it already, nothing is helping.
my screen is the same over and over again.
Someone please give me some advice.
Re: Brand New Z10. Need Help!
Originally Posted by
RHDJEEZY Just got a brand new Z10.
I wanted to do a security swipe because i made some phones, and adjusted some settings.
so when I got home I wanted to transfer my BB9900 to my Z10 correctly all in one shot with no mistakes.
I figured starting with a fresh brand new phone..AKA: no-phones no text-messages ,just a default phone would help.
I went to Settings-> Security -> Security Wipe -> typed the word "blackberry"
Phone restarted -> got a black-screen sayings "Security Wipe In Progress"
I literally sat here and watched he same exact screen being displayed for over 20 minutes.
I thought something was wrong, so i did a battery-pull.
Now the phone turns on with a black-screen and a picture of a cell phone with arrows pointing towards a computer.
My phone has been like this for the past 20 minutes.
I did multiple battery-pulls on it already, nothing is helping.
my screen is the same over and over again.
Someone please give me some advice.
Re: Brand New Z10. Need Help!
when I got home I wanted to transfer my BB9900 to my Z10 correctly all in one shot with no mistakes.