01-30-14 02:52 AM
46 12
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  1. Ingomar's Avatar
    to each one having this issue:
    BlackBerry values the issues reported by the carriers (the carriers are BlackBerry's clients after all). So to raise your issue, report it to your carrier's hotline.
    good idea, thanks.
    reported the issue at the forum of my carrier (A1 Telekom in Austria = German language):
    Z10 Bluetooth Freisprecheinrichtung Probleme nach ... - A1 Support Community - 126326
    06-12-13 06:12 AM
  2. scorepion's Avatar
    to each one having this issue:
    BlackBerry values the issues reported by the carriers (the carriers are BlackBerry's clients after all). So to raise your issue, report it to your carrier's hotline.
    If enough people do that, after X reports, the carrier will report it to BlackBerry.
    Now that's just plain silly... the carriers should not be BlackBerry clients, we, the users,are BlackBerry clients... the carriers are just the provider we choose to use with our mobiles.

    Swoosh... swiped from my Z10
    06-12-13 01:22 PM
  3. drb32856's Avatar
    Mine was working perfectly before, but has been very flaky since I installed 2342 and 2354. About 50% of the time I can't use the steering wheel or head unit controls. 15% of the time it won't connect at all, the rest of the time it works.
    Everything's working fine (Verizon Z-10 on OS 2354) for me with my 2013 Nissan Altima except maps voice guidance no longer plays. I think that is due to the maps app but not sure.

    Posted via CB10
    06-12-13 01:32 PM
  4. drb32856's Avatar
    Also I no longer get email/text notices from the car system.

    Posted via CB10
    06-12-13 01:35 PM
  5. nomi1978's Avatar
    So on your 2013 Altima does the phone book actually download? That is the main issue i am having. I kick off the manual download but once the automatic download starts to happen it wipes it out again. So i am stuck in a never ending cycle.
    06-12-13 02:50 PM
  6. Ingomar's Avatar
    They never helped me, just said to delete and re-pair... after that they never responded again #fail
    the answer i got:
    Please check out the following Blog Post regarding Bluetooth connectivity: blck.by/10YseZe Let us know if this helps. ^VG
    and my answer to them:
    thanks for your answer, none of the tips helped. it did work with 10.0 - has there been a significant change in BT techn. from 10.0 to 10.1?
    06-13-13 11:21 AM
  7. scorepion's Avatar
    the answer i got:


    and my answer to them:
    And did you get an answer to your latest dm?

    Swoosh... swiped from my Z10
    06-13-13 12:06 PM
  8. Ingomar's Avatar
    newest tweet from @BlackBerryHelp
    Have you tried connecting to several Bluetooth enabled devices? If so, what happens when you do? ^RG
    07:53 PM - 13 Jun 13
    no answer on the official BB supportforums yet ...
    06-13-13 11:12 PM
  9. lui22's Avatar
    Its the car....my cubes system isnt even compatible(as in it only works 100% of the time 50%of the time) with my iphone 4........ Nissan needs to do more developent in the "intertainment division.
    06-14-13 01:02 AM
  10. scorepion's Avatar
    Its the car....my cubes system isnt even compatible(as in it only works 100% of the time 50%of the time) with my iphone 4........ Nissan needs to do more developent in the "intertainment division.
    It's not only Nissan, my opel touch&connect has the same problem and it looks like it is the same third party software.
    I'm actually at my car dealer right now to see if there is a software update... but there is not, so now they are going to do a complete reset of the software... not holding my breath though...

    Swoosh... swiped from my Z10
    06-14-13 03:56 AM
  11. Ingomar's Avatar
    as described above i have a Renault with that problem.

    if a handsfree system is not compatible and not working with the Z10 from the beginning it is annoying but i could live with this fact and wait for an update to fix this.

    BUT, if it worked perfectly without any problems with the Z10 and OS 10.0 and stops working after update to 10.1 this is not acceptable. i do not think they changed the complete blutooth system/stack/environment with this update ...
    06-14-13 04:06 AM
  12. scorepion's Avatar
    as described above i have a Renault with that problem.

    if a handsfree system is not compatible and not working with the Z10 from the beginning it is annoying but i could live with this fact and wait for an update to fix this.

    BUT, if it worked perfectly without any problems with the Z10 and OS 10.0 and stops working after update to 10.1 this is not acceptable. i do not think they changed the complete blutooth system/stack/environment with this update ...
    BlackBerry must have changed something in the blue tooth stack in 10.1 though...

    Swoosh... swiped from my Z10
    06-14-13 04:25 AM
  13. ceiby's Avatar
    BlackBerry must have changed something in the blue tooth stack in 10.1 though...

    Swoosh... swiped from my Z10
    Had the same issue on my BB10. I updated to leaked 10.1.0.4543 today, which fixed the issue for me.... :-)
    07-07-13 03:03 PM
  14. gg bb's Avatar
    I have Nissan Connect head unit and BlackBerry Q10.
    If I answer phone call using handsfree the callers voice is not transmitted through the car system. I.e the handsfree function does not work!
    This is a very important feature that if not working renders a phone completely useless to anyone who needs to drive as part of their job. It's no good blaming Nissan its easier to change phone than car. Blackberry need to fix this asap.
    Forget what enhancements need to be in 10.2
    This needs fixed asap.
    07-21-13 02:42 AM
  15. Samhowaz's Avatar
    You should call their customer service, to see if your phone and OS are compatible. I work for a car manufacturer, that is usually the issue. Some phones are completely compatible. Those are the ones that we test. We test once a quarter. So I tell customers it may work it may not. Some things may work some may not. We haven't tested it with our vehicles. There is no set standard on bluetooth.

    Posted via CB10
    07-21-13 02:47 AM
  16. qphone's Avatar
    I have Nissan Connect head unit and BlackBerry Q10.
    If I answer phone call using handsfree the callers voice is not transmitted through the car system. I.e the handsfree function does not work!
    This is a very important feature that if not working renders a phone completely useless to anyone who needs to drive as part of their job. It's no good blaming Nissan its easier to change phone than car. Blackberry need to fix this asap.
    Forget what enhancements need to be in 10.2
    This needs fixed asap.
    Before my Z10, I was using Bold 9900. Both phones work flawlessly on my 13' Ford Escape Titanium using Ford MyTouch infotainment. (Microsoft Sync) this car has two profiles for both myself and my wife.

    Our Z10s originally came with 10.0 and have been updated to official carrier releases 10.1.0.273 to the current 10.1.0.2014. Again as I had previously said above...our infotainment system in our '13 Escape Titanium had no issues that you are having going all the way to our Bold 9900s which includes text to speech through our infotainment system. I feel it's your Nissan connect system. Nissan should have a compatibility list like the Ford Sync as per my post below.



    You should call their customer service, to see if your phone and OS are compatible. I work for a car manufacturer, that is usually the issue. Some phones are completely compatible. Those are the ones that we test. We test once a quarter. So I tell customers it may work it may not. Some things may work some may not. We haven't tested it with our vehicles. There is no set standard on bluetooth.

    Posted via CB10
    Agreed! Perfect example from your post about compatibility.

    Here is the compatibility list on Ford's Sync website http://www.ford.ca/technology/sync/

    Scroll 3/4 down and you can click on phone compatibility list.

    via CB10 (Z10 on Telusmobility)
    Attachment 184694
    Attachment 184695
    Attachment 184696
    Attachment 184697

    I'm on Telus and we're on official 10.1.0.2014
    Last edited by qphone; 07-21-13 at 07:00 AM.
    07-21-13 06:36 AM
  17. tdleon's Avatar
    Following 10.1MR everything is back and working fine :-).

    Posted via CB10
    07-31-13 12:56 AM
  18. Carjackd's Avatar
    I'd trade in my car before I gave up BB10

    Posted via the best Keyboard in Existence my Mo Fo Z10
    07-31-13 12:58 AM
  19. scorepion's Avatar
    I can confirm that the MR or any 10.1.0.4xxx version fixes the bluetooth problem on opel touch & connect or Nissan touch system

    Swoosh... swiped from my Z10
    Carjackd likes this.
    07-31-13 02:54 AM
  20. DiggerB9's Avatar
    Just to inform everyone that 10.2 has solved the issue
    Xandrex_BSCF likes this.
    10-24-13 10:11 AM
  21. Ingomar's Avatar
    For me yesterdays update 10.2.1.537 made everything worse again ...

    i described my problems here at BB forums:
    https://supportforums.blackberry.com...2757581#M51487

    thanks for any help!
    01-30-14 02:52 AM
46 12

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