03-27-17 02:27 PM
32 12
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  1. bob03sue's Avatar
    Hello I am wondering if anyone has received the software update in Australia? I just spoke to my carrier Optus and they knew nothing about it, I am a Blackberry business user for the last 13 years and I am still choosing to stay with my phone because if just works perfectly. If anyone out there in Australia has received it please let me know, thankyou
    01-02-17 05:39 PM
  2. conite's Avatar
    Carriers may never push it.

    Just take a few minutes and do it yourself.
    01-02-17 05:40 PM
  3. bob03sue's Avatar
    Thank you very much for answering my post so does Blackberry expect us to do this our self or will it come to me in due time?
    01-02-17 06:03 PM
  4. brookie229's Avatar
    Thank you very much for answering my post so does Blackberry expect us to do this our self or will it come to me in due time?
    Blackberry has already released the update. It's up to your carrier (Optus) to push it out to you, in all likelihood. And, that may or may not ever happen.
    01-02-17 06:08 PM
  5. conite's Avatar
    Thank you very much for answering my post so does Blackberry expect us to do this our self or will it come to me in due time?
    As I wrote, it may never come from your carrier.

    If you want it, do it yourself.

    BlackBerry doesn't expect anything from you. They are probably curious why you even want it unless you need a NIAP-certified OS.
    01-02-17 06:09 PM
  6. bob03sue's Avatar
    Sorry Conite for being hit by the dumb stick why does it not appear on Link?
    01-02-17 06:12 PM
  7. conite's Avatar
    Sorry Conite for being hit by the dumb stick why does it not appear on Link?
    Because that does not override your carrier.
    01-02-17 06:25 PM
  8. thurask's Avatar
    Sorry Conite for being hit by the dumb stick why does it not appear on Link?
    Link checks based on your device info and carrier; if your device has been greenlit for 10.3.3 by your carrier/BlackBerry then it would pop up. If not, no update. Most people are in the latter camp.
    vvkmr likes this.
    01-02-17 06:26 PM
  9. bob03sue's Avatar
    Thank you very much I understand now
    01-02-17 06:31 PM
  10. bob03sue's Avatar
    Question please Conite and Thurask I have downloaded from file ready to go and have done a full backup do I remove my sim and SD card before installing?
    01-03-17 07:14 PM
  11. thurask's Avatar
    Question please Conite and Thurask I have downloaded from file ready to go and have done a full backup do I remove my sim and SD card before installing?
    I don't think it matters, but take out your SD just in case. Make sure to unencrypt your SD card first (if it's encrypted).

    Once the phone finishes the initial setup, then insert your SD.
    01-03-17 07:53 PM
  12. bob03sue's Avatar
    Excellent thankyou
    01-03-17 07:55 PM
  13. bob03sue's Avatar
    Just updated to new software but link says there is a error even though everything appears fine on the phone but I can't so a backup so shall I reload again or am I missing something?
    01-03-17 09:58 PM
  14. thurask's Avatar
    Just updated to new software but link says there is a error even though everything appears fine on the phone but I can't so a backup so shall I reload again or am I missing something?
    There's no returning from 10.3.3, so you might as well try to reload the autoloader (assuming you used one).

    If you have iTunes installed, try this: “BlackBerry Link has stopped working” after updating to iTunes 12.5
    01-03-17 10:13 PM
  15. bob03sue's Avatar
    Thank you so much for your help I realised what I did wrong, I have never done this auto loader thing before. All good it works a treat and runs beautifully. Again thankyou
    01-04-17 03:06 AM
  16. anon(3641385)'s Avatar
    I have an unlocked classic in Aus, and I haven't received the update either.

    I know others here in Aus with unlocked passports who haven't received the update, but, I know someone with an optus passport who got the download very soon after it was released.... go figure....

    --Classic, 9700, Playbook, flip - posted using crackberry app --
    01-04-17 05:43 AM
  17. tegar ramadhanu kariadinata's Avatar
    I just got it with autoloader . Done n happy

    Posted via CB10
    01-11-17 12:39 AM
  18. bob03sue's Avatar
    Problem is you will find that you will not be able to do a backup

    Posted via CB10
    01-11-17 02:14 AM
  19. RoseBud68's Avatar
    Problem is you will find that you will not be able to do a backup

    Posted via CB10
    That not true.

    Posted via CB10
    01-11-17 08:44 AM
  20. berry1977's Avatar
    Telstra, no updates. Wife with Vodafone also no updates.
    Customer service is hopeless.
    NO 10.3.3?
    03-09-17 02:13 AM
  21. NomeLeb's Avatar
    I'm with Telstra and this morning received on my Z30 a notification for 10 OS Update 10.3.3.1435 (1.6GB).

    However, I'm reluctant to do the update as there are posts floating around suggesting issues with it.

    Has anyone with Telstra done the update and who can share their experience with us?

    Posted via CB10
    03-16-17 05:58 PM
  22. bob03sue's Avatar
    I have two z10 's I used a autoloader for the first time on one and last night I received the official update for the other with was still my main phone, update worked beautifully and my phone runs very fast! Hope this helps

    Posted via CB10
    03-17-17 03:12 PM
  23. NomeLeb's Avatar
    Did the update last night... All went smoothly. No issues. Thanks anyway.

    Posted via CB10
    03-17-17 09:46 PM
  24. post films's Avatar
    Updated mine. No issues as well.

    Posted via CB10
    03-22-17 01:50 AM
  25. alexissalomon's Avatar
    Bonjour à vous s'il vous plaît je suis en Afrique au cameroun j'ai un souci sur mon z10 mon ID ne fonctionne pas du tout je ne ces pas mon z10 à été configuré avec mon mes me dit que on ID net pas le ID qui a été confurguré avec je ne comprends rien du tout aider moi s'il vous plaît

    Posted via CB10
    03-22-17 03:39 AM
32 12

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