1. Eslam Maher's Avatar
    My BlackBerry z10 shuts down when battery level is 50%...what can I do?
    02-07-14 11:57 PM
  2. Bla1ze's Avatar
    Get a new battery and see if it's the device or the battery that's the cause?
    02-07-14 11:59 PM
  3. maninwhitecoat's Avatar
    This happened to me but only after the 10.2.1 update
    Could be software related?

    Posted via CB10
    02-08-14 12:06 AM
  4. CyberMan2013's Avatar
    My BlackBerry z10 shuts down when battery level is 50%...what can I do?
    Try this:

    Don't use generic or weak chargers with your Z10. They throw off the charging circuits. To recalibrate and solve your issues follow these steps: Take out the dead battery, SIM card and SD card. Plug in the original BlackBerry charger that came with the phone. Hold the power button for 3 seconds or until you see the red light come on. Leave the phone in this state for at least 2 minutes or until it shuts off completely on it's own. You may or may not see the red battery outline or the white blackberry logo on the screen. Plug out the charger and leave everything out for 1 hour. Replace everything and allow the phone to charge. Never use weak chargers on your Z10 again.


    Posted via CB10
    Eslam Maher likes this.
    02-08-14 12:16 AM
  5. ronfc's Avatar
    This happened to me but only after the 10.2.1 update
    Could be software related?

    Posted via CB10
    It's hard to say but STL100-1 is noted to experience this issue the most, so probably, hardware related(?).

    Z10STL100-1/10.2.1.1925
    02-08-14 12:27 AM
  6. promw3's Avatar
    It's hard to say but STL100-1 is noted to experience this issue the most, so probably, hardware related(?).

    Z10STL100-1/10.2.1.1925
    I think so

    Posted via CB10
    02-10-14 05:34 AM
  7. Gatmyer's Avatar
    Was it cold? I had an issue with my z30 shutting down but it was -20c and was fine after it warmed up.
    02-10-14 09:58 AM

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