[anon(375783)]

Hello everyone,

I have 2 BlackBerry Z10 phones experiencing a weird issue; randomly, the phones will turn on by themselves when they are powered off. This issue has been happening since 10.2.1, and is still occurring on 10.3.1. I have not noticed any occurrence or anything that would cause this to occur. I will have the phone powered off and then notice all of a sudden that it is turned on and looking at the boot time it could be a time when no one could have turned it on. The fact that this is happening on 2 Z10s is concerning to me and I wish to know if this issue has happened to anyone else. Both phones are out of warranty so replacing them is out of the question. I have also factory defaulted both phones in an attempt to resolve this, but to no avail. Mind you the issue is a minor annoyance, I would still like to get to the bottom of this.

Thanks for any help!

[jaydee5799]

You are sure that you are not starting them up accidentally?

[anon(375783)]

Absolutely 100% sure. The last occurrence was my work Z10 that I fully charged last Friday then after unplugging it I powered it down. On Sunday I realized that it was on when I heard my notification tone. I looked at the boot time and it was booted on Saturday at 6:57am when I was still soundly asleep.

[Gus]

It happened to my Z10 also. I took it out of storage to update the software since its my back up device. I did the update, charged it fully. Powered it down. I went to add some music on it a week after and it was on.

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