1. NomeLeb's Avatar
    Just yesterday, I noticed when making or receiving calls, I hardly could hear the other person (they can hear me clearly). However, I can hear them loudly when I put them on speaker.

    In System Settings/Main Volume, the bar indicator is at the max.

    I did restart the phone, soft and hard, with no luck.

    Any help please?

    I'm with Telstra Australia running on OS 10.2.1.2941 and STL100-2

    Posted via CB10
    12-27-14 01:38 AM
  2. ashokthanda01's Avatar
    We are getting Same problem dear .

    Posted via CB10
    12-27-14 02:19 AM
  3. NomeLeb's Avatar
    Is this only a Z10 issue or any BlackBerrys?

    Posted via CB10
    12-27-14 05:13 AM
  4. FF22's Avatar
    Download Blackberry Virtual Expert (it may be included in newer versions of the OS). It contains a series of tests.
    12-27-14 10:09 AM
  5. geezfs's Avatar
    I had to send in my Q-10 and a Z-30 for repair for the same problem on my Z-10 it fixed itself when i did a software update
    12-27-14 10:18 AM
  6. pepa1's Avatar
    The ear speaker frequently goes on the Z10, try playing a song and when it's playing tap the three dots on the bottom right hand corner, then choose audio and change it to handset. This will play the song through your ear speaker and give you a better idea of how it is performing.

    Posted via CB10
    12-27-14 03:27 PM
  7. ashok09's Avatar
    Hi dude, that u have problem , we have solution for call volume low, some application are installed in ur mobile example related tools, qbuilt etc, just u can do simple when ur purchased mobile don't touch original apps are installed in mobile. all apps are you can uninstall when u want extra apps d u need that uninstall that's problem solve. Some apps are stopping original volume or some time Os not respond. U can remove just apps in ur mobile, don't do all apps like( you can keep apps in mobile like CALL, MSG,BBM FACEBOOK, etc I am keeping in attachment u can see just), I am attaching screen shot don't do remove apps ok). U can do expect scree shot apps u can do all apps u remove in ur mobile. Further information pls contact me

    Posted via CB10
    Last edited by ashok09; 12-27-14 at 08:58 PM.
    12-27-14 08:46 PM
  8. ashok09's Avatar
    Posted via CB10
    12-27-14 08:59 PM

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