1. Anh Tuan Le's Avatar
    Bought a new Z10 and when I put in my SIM card it says 'Device PIN Blocked'. Search the knowledge base articles and it says contact service provider. stores says its not blocked on their end and not blacklisted in any way.

    I can not access the menu after the network connection..

    Blackberry z10. help me pls-193201315352749.jpg
    Can i unlock ? ((

    Blackberry z10 :
    imel 1 : 004402241997166.
    SwissCuban likes this.
    03-24-13 04:01 AM
  2. K00na's Avatar
    Not knowing which country you bought it at and how your laws are but over here you would just return it to wherever you bought it from since its defunct. It does not matter whether stores have it blacklisted or anything. If you can not activate it, you can demand an exchange unit since its just broken/not working. Unless its an issue related to your SIM card. Did you try activating it without a SIM card, via WiFi?
    Anh Tuan Le likes this.
    03-24-13 04:06 AM
  3. Anh Tuan Le's Avatar
    i activated it with a SIM card, no WiFi.. and activated it without a SIM card, via wifi . .
    so, can i unlocker by web : crackberry.com
    Sorry , ,i can't talk to you well with English

    wow : why i can Accept 1 call ..now,
    Last edited by Anh Tuan Le; 03-24-13 at 04:47 AM.
    03-24-13 04:23 AM
  4. nhanken's Avatar
    Oh you're phone is locked. You need to get it unlocked - you can get it unlocked at crackberry unlocking.

    Phone cua ban bi khoa lai roi & neu ban muon dung cai phone nay voi dich vu khac thi ban phai mo khoa. Ban co the di den tiem ban dt roi keu h0 mo khoa cho cung duoc - it ra se con re hon crackberry.com nhieu. Sorry if my Vietnamese is really bad =)

    Bought a new Z10 and when I put in my SIM card it says 'Device PIN Blocked'. Search the knowledge base articles and it says contact service provider. stores says its not blocked on their end and not blacklisted in any way.

    I can not access the menu after the network connection..

    Click image for larger version. 

Name:	193201315352749.jpg 
Views:	1357 
Size:	22.1 KB 
ID:	143440
    Can i unlock ? ((

    Blackberry z10 :
    imel 1 : 004402241997166.


    Posted via CB10
    03-24-13 05:09 AM
  5. Anh Tuan Le's Avatar
    Oh you're phone is locked. You need to get it unlocked - you can get it unlocked at crackberry unlocking.

    Phone cua ban bi khoa lai roi & neu ban muon dung cai phone nay voi dich vu khac thi ban phai mo khoa. Ban co the di den tiem ban dt roi keu h0 mo khoa cho cung duoc - it ra se con re hon crackberry.com nhieu. Sorry if my Vietnamese is really bad =)


    Vay ha. .nhung ban nay la ban lock id hay sao ah. minh van co the nghe nguoi khac goi den.


    Posted via CB10
    03-24-13 06:47 AM
  6. Anh Tuan Le's Avatar
    Imei Block (. i can't unlock
    03-24-13 09:44 AM
  7. Anh Tuan Le's Avatar
    crackberry.com unlock block.. ?
    03-24-13 09:08 PM
  8. pchandoke's Avatar
    Try putting wrong PIN 3 times and it would ask for a PUK.... Generally, most carriers have a master PUK, 00000000 (8 Zeros) and then new PIN 0000... I am not sure if it would work in your country but I have done this a lot many times and it always worked for me....
    Anh Tuan Le likes this.
    03-25-13 07:01 AM
  9. Anh Tuan Le's Avatar
    Try putting wrong PIN 3 times and it would ask for a PUK.... Generally, most carriers have a master PUK, 00000000 (8 Zeros) and then new PIN 0000... I am not sure if it would work in your country but I have done this a lot many times and it always worked for me....
    i don't understand you are talking everything.. putting PIN 3 ?? where . when i can't go in to menu device
    03-26-13 02:39 AM
  10. Duffman19's Avatar
    If your z10 is from a service provider different than the one you use for cell service then you have to unlock the z10 to use it


    Posted via CB10 from my BlackBerry zed one zero
    Anh Tuan Le likes this.
    03-26-13 02:55 AM
  11. anon(2313227)'s Avatar
    I don't think you bought this legitly since the EMEI is blocked. Where did you buy it from, chances are it is stolen?
    Spawn12 and Anh Tuan Le like this.
    03-26-13 02:58 AM
  12. homl's Avatar
    Try putting wrong PIN 3 times and it would ask for a PUK.... Generally, most carriers have a master PUK, 00000000 (8 Zeros) and then new PIN 0000... I am not sure if it would work in your country but I have done this a lot many times and it always worked for me....
    Second that.
    Just phone your carrier and ask for the PUK number of you phone. Punch it in when the phone ask for it and you are set to go.
    Anh Tuan Le likes this.
    03-26-13 03:05 AM
  13. Mister Xiado's Avatar
    If the IMEI has been reported as stolen, the phone is little more than an electric paperweight.
    Anh Tuan Le likes this.
    03-26-13 03:38 AM
  14. Anh Tuan Le's Avatar
    Omg.. ......................................
    03-26-13 08:19 PM
  15. Anh Tuan Le's Avatar
    unlock hĩ hixss?
    03-28-13 05:50 AM
  16. Anh Tuan Le's Avatar
    helps me !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    04-15-13 12:23 AM
  17. Anh Tuan Le's Avatar
    p................................................ .................
    05-03-13 12:45 AM
  18. Anh Tuan Le's Avatar
    help...............................hope
    05-06-13 03:30 AM
  19. scrannel's Avatar
    Where did you buy the phone?
    05-06-13 03:45 AM
  20. rairhoz's Avatar
    Will BB come out with an update for bbm to let us Z10 users bc msgs by category? Doing it manually is painstakingly ****ty!

    Posted via CB10
    05-06-13 03:46 AM
  21. thequumicox's Avatar
    Answer the questions so we can help ypu out

    Where did you buy the phone?

    Imei blocks are usually used to block stolen phones

    Posted via CB10
    05-06-13 04:28 AM
  22. scrannel's Avatar
    Well, since we haven't heard back, one can presume this is probably an individual purchase and likely hot.
    05-06-13 08:49 AM

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