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12-19-13 01:23 PM
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  1. diogoteixeira87's Avatar
    Hey,

    My z10 is getting really hot. I don't know why, but is keeps the high temperature even when no app is actually running. I don't know why this is happening. Do you know why this could possibly be happening? Maybe an app? Or a physical problem? Here is a picture of my temperature: no app bring on background.

    I'm running os version 10.2.0.424 updated with sachesi.

    Thanks!


    BlackBerry Z10 getting really hot and I don't know why!!-img_00000424.png

    Posted via CB10
    12-17-13 06:41 PM
  2. valleyag's Avatar
    I had that happen about a year ago and a email full of pictures had stuck in the network. I had to shut my data network off over night and it fixed the problem. The way I found it was my data package was used up in about 3 days. Go to your email and check the send files and see if a large email just keeps sending. Mine sent the same emails to my wife thousands of times. Also it was draining my battery in about 4 hours. Good luck

    Posted via CB10
    12-17-13 07:26 PM
  3. diogoteixeira87's Avatar
    I had that happen about a year ago and a email full of pictures had stuck in the network. I had to shut my data network off over night and it fixed the problem. The way I found it was my data package was used up in about 3 days. Go to your email and check the send files and see if a large email just keeps sending. Mine sent the same emails to my wife thousands of times. Also it was draining my battery in about 4 hours. Good luck

    Posted via CB10
    I will check this. Thanks

    Posted via CB10
    12-17-13 07:29 PM
  4. valleyag's Avatar
    You bet hope it is that simple

    Posted via CB10
    12-17-13 07:33 PM
  5. FF22's Avatar
    You can also just try rebooting

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black, keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    12-17-13 08:43 PM
  6. nerdyperdy's Avatar
    I've heard some cases do it. Im not getting an other box for that fact.

    Some z10s also just crap out. Get insurance or something before it dies.

    Posted via CB10
    12-17-13 08:52 PM
  7. nerdyperdy's Avatar
    Side note: leak os or official release?

    Posted via CB10
    12-17-13 08:53 PM
  8. tdaye's Avatar
    You can also just try rebooting

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black, keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    Why a hard reboot? Why not just push and hold the top button and choose reboot?

    Posted via CB10
    12-17-13 09:01 PM
  9. FF22's Avatar
    Why a hard reboot? Why not just push and hold the top button and choose reboot?

    Posted via CB10
    I really don't know the full aspects of one versus the other. There are those who claim the Vol button reset is more robust. I do it that way generally when I have to do it.
    12-17-13 10:07 PM
  10. Andy Wijaya's Avatar
    I occasionally have this problem too. I don't know why. It heats up and battery is burned in less than 3 hours.

    This has happened for a long time. Usually this happens when I have an unopened new email notification in the hub, or sometimes it happens for no reason.

    It is usually resolved if I do a hard reset, then turn of the radio (turn the airplane mode on, or at least turn mobile data off), then open the email notification.
    Last edited by Andy Wijaya; 12-17-13 at 10:32 PM.
    12-17-13 10:19 PM
  11. jon4400's Avatar
    Turn stove mode off, it's a feature BlackBerry implemented in the Z10 in case you need to quickly fry some bacons.

    Z30 : No more peasants battery life
    12-17-13 10:24 PM
  12. CarGuy1368's Avatar
    Do you have Skype? That app can be buggy sometimes.

    I also noticed that 4G LTE makes my Q10 very hot sometimes (especially while watching YouTube videos), or at least that's what I think it is. I'll be walking and my right thigh will suddenly feel very warm, but then it'll cool off.

    Posted via the super amazing BlackBerry Q10
    12-17-13 10:50 PM
  13. diogoteixeira87's Avatar
    Side note: leak os or official release?

    Posted via CB10
    Official. At least I hope so considering that I updated with sachesi.

    Posted via CB10
    12-18-13 05:18 AM
  14. diogoteixeira87's Avatar
    Do you have Skype? That app can be buggy sometimes.

    I also noticed that 4G LTE makes my Q10 very hot sometimes (especially while watching YouTube videos), or at least that's what I think it is. I'll be walking and my right thigh will suddenly feel very warm, but then it'll cool off.

    Posted via the super amazing BlackBerry Q10
    I have the app installed, but i never use it.

    Posted via CB10
    12-18-13 05:34 AM
  15. diogoteixeira87's Avatar
    You can also just try rebooting

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black, keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    I have a STL 100-3, so this method will probably work. But, never used before. Always reboot using the lock screen button. Is there any difference between the two methods?


    Posted via CB10
    12-18-13 05:36 AM
  16. diogoteixeira87's Avatar
    Turn stove mode off, it's a feature BlackBerry implemented in the Z10 in case you need to quickly fry some bacons.

    Z30 : No more peasants battery life
    Lol I'm looking forward for the Z30, but not available in Brazil yet.

    Posted via CB10
    12-18-13 05:37 AM
  17. andrepellissari's Avatar
    Lol I'm looking forward for the Z30, but not available in Brazil yet.

    Posted via CB10
    I bought mine on mercado livre. R$ 1900,00 and I don't have heating or battery drain problems anymore.

    Posted via CB10
    12-18-13 08:04 AM
  18. pdhartog's Avatar
    How about checking your app manager? Do you have it in your settings with that os? Check and see what apps are at highest percentage of battery drain. There are apps that will tell you this as well

    Z10 with 10.2.1.1055 Awesomeness
    Attachment 231156
    12-18-13 09:07 AM
  19. diogoteixeira87's Avatar
    I bought mine on mercado livre. R$ 1900,00 and I don't have heating or battery drain problems anymore.

    Posted via CB10
    Nice. Is it working nice with 3G/4G here? I saw a few z30 in mercado livre too, but i was afraid of buying it there. Never bought a phone on the Internet.

    Posted via CB10
    12-18-13 09:28 AM
  20. andrepellissari's Avatar
    Works very well on vivo 4g.

    Posted via CB10
    12-18-13 10:21 AM
  21. diogoteixeira87's Avatar
    Works very well on vivo 4g.

    Posted via CB10
    Nice. I'm a vivo client too. Could you send me the link of the store you bought it?

    Posted via CB10
    12-18-13 11:37 AM
  22. diegonei's Avatar
    I bought mine on mercado livre. R$ 1900,00 and I don't have heating or battery drain problems anymore.

    Posted via CB10
    Can you tell everyone what model you have, just so people don't end up stuck on 3G.
    12-18-13 06:27 PM
  23. andrepellissari's Avatar
    Can you tell everyone what model you have, just so people don't end up stuck on 3G.
    Sure, it's a STA100-2. I can send the seller 's contact if someone's interested.

    Posted via CB10
    12-19-13 03:37 AM
  24. andrepellissari's Avatar
    Nice. I'm a vivo client too. Could you send me the link of the store you bought it?

    Posted via CB10
    http://produto.mercadolivre.com.br/M...-gps-17ghz-_JM

    I have the email also, I think you can get a discount contacting him directly.

    Posted via CB10
    12-19-13 03:42 AM
  25. RienieW's Avatar
    Maybe because your camera is still active n a lot of internet sites are still running ..
    12-19-13 01:11 PM
26 12

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