1. sec0nd2n0n3's Avatar
    hi crackberry,

    i am experiencing a weird problem with my new blackberry z10 camera as you see below the camera is bugging out at times and i have to pull the battery or restart the phone at awkwards moments when i'm trying to take pictures, once i do that the camera works fine. does anyone know what i need to do or do ya think there is a problem with instagram and that is conflicting with the software.

    other than that i am happy to be back with blackberry. most underestimated phone.

    blackberry z10 camera problem-issue-1.png blackberry z10 camera problem-issue-2.png
    07-08-14 05:45 PM
  2. tdaye's Avatar
    I've seen this issue here before. For them, the issue was an installed Android app.

    Posted via CB10
    07-08-14 05:49 PM
  3. sec0nd2n0n3's Avatar
    i think it is the same issue. it only happened after i downloaded android apps
    07-08-14 05:53 PM
  4. jsille's Avatar
    Yes, we have talked about that here in the forum, before... let's hope it gets fixed with the upcoming 10.3

    BBM channel: C0040FF4D..... Proudly Z10 owner...
    07-08-14 06:09 PM
  5. sec0nd2n0n3's Avatar
    So no solution has been made yet on this matter.

    Posted via CB10
    07-08-14 06:57 PM
  6. oystersourced's Avatar
    So no solution has been made yet on this matter.

    Posted via CB10
    Uninstall the Android app.

    Posted via CB10
    07-08-14 07:21 PM
  7. FF22's Avatar
    Sometimes rebooting fixes the problem until you run the Android app again.

    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    07-08-14 08:44 PM

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