1. Aaqib_Afzal's Avatar

    I have a blackberry Z10 STL100-1 and it was connected with blackberry protect which i sometimes use to locate my device inside the house when I cannot remember where Ive kept it and so on.

    But Since august whenever I log into blackberry protect online i get the following error 'Remote admin commands are not available on archived devices' with all options disabled

    Anyone could help me out on this or does anyone else experience the same too?

    09-14-14 02:29 AM
  2. jaydee5799's Avatar
    Although I haven't had this happen, I think this means that your CURRENT STL-1 is listed in BB Protect as an archived device. I archived my old 9930 and other phones that I used with Protect. Are there any settings at Protect that allow you to make the STL1 a current device???
    09-14-14 06:52 AM

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