1. Muhammad Bilal14's Avatar
    Unfortunately I updated my Z10 with OS 10.3.3. Due to which it become in halt state. now none of autoloader install on it. So help me about how get rid of this issue
    07-19-18 02:50 PM
  2. brookie229's Avatar
    Unfortunately I updated my Z10 with OS 10.3.3. Due to which it become in halt state. now none of autoloader install on it. So help me about how get rid of this issue
    Have you tried the hard reset by holding power key down for 15 seconds? When you say "halt state" does that mean you have a black screen with NO leds blinking or any indication when you plug your Z10 into a PC? We need a bit more info. Did you use OTA to update or an autoloader and if so, was it the correct autoloader. What version of Z10 do you have? Is it a STL100-1?
    07-19-18 04:35 PM
  3. Muhammad Bilal14's Avatar
    Yes it is STL 100-1
    07-20-18 03:15 AM
  4. jamescarruthers's Avatar
    Oh no!

    Unfortunately the last version you can put on the -1 model is 10.3.2 2813

    Here's the link to the autloader https://mega.nz/#!dJBSmLba!xBT2RmPyO...LgT7ZMpbq7-pCE

    I'm not sure if it will recover with the autoloader but I would try it. If that doesn't work, hopefully someone else can tell you what to do or if the phone is now broken from loading an OS it can't cope with.

    Posted via CB10
    07-20-18 10:11 AM
  5. brookie229's Avatar
    Yes it is STL 100-1
    As jamescarruthers has pointed out, you have unfortunately used the wrong autoloader. You should be able to correct that with the autoloader he has linked you to. Your problem should still be correctable.
    07-20-18 10:25 AM
  6. conite's Avatar
    Oh no!

    Unfortunately the last version you can put on the -1 model is 10.3.2 2813

    Here's the link to the autloader https://mega.nz/#!dJBSmLba!xBT2RmPyO...LgT7ZMpbq7-pCE

    I'm not sure if it will recover with the autoloader but I would try it. If that doesn't work, hopefully someone else can tell you what to do or if the phone is now broken from loading an OS it can't cope with.

    Posted via CB10
    As jamescarruthers has pointed out, you have unfortunately used the wrong autoloader. You should be able to correct that with the autoloader he has linked you to. Your problem should still be correctable.
    Yes, it should be correctable. 10.3.3 is blocked from loading on the -1, so it's not really a case of "going back".
    07-20-18 10:27 AM
  7. jamescarruthers's Avatar
    Good wing men, thanks!

    Posted via CB10
    07-20-18 11:57 AM
  8. Muhammad Bilal14's Avatar
    I try with given autoloader but it seems not working. Mobile just started with blackberry logo and then shut down sign red battery along with "!" mark
    07-20-18 02:22 PM
  9. conite's Avatar
    I try with given autoloader but it seems not working. Mobile just started with blackberry logo and then shut down sign red battery along with "!" mark
    https://mega.nz/#!dJBSmLba!xBT2RmPyO...LgT7ZMpbq7-pCE

    Try again.
    07-20-18 02:55 PM

Similar Threads

  1. Unable to update my BlackBerry PRIV to the latest update.
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-20-18, 09:06 PM
  2. Can't Sync BBM on KEY2
    By msmcmillan in forum BlackBerry KEY2
    Replies: 5
    Last Post: 07-19-18, 08:22 PM
  3. Replies: 2
    Last Post: 07-19-18, 01:03 PM
  4. Rear camera problem in Passport?
    By Abu Sufian in forum BlackBerry Passport
    Replies: 1
    Last Post: 07-19-18, 12:07 PM
  5. July update ABA693 blackberry keyone
    By Felipe Arriaza in forum BlackBerry KEYone
    Replies: 2
    Last Post: 07-19-18, 10:50 AM
LINK TO POST COPIED TO CLIPBOARD