[PDM]

Further confirmation Link will be updated (from helpblog.blackberry.com)


BlackBerry Link Personal Information Import and Synchronization
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Since the launch of the BlackBerry Z10 smartphone and the new BlackBerry Link desktop software, we’ve been getting feedback from customers on two things in particular. A few of you have reached out and reported difficulties when trying to transfer personal information from your previous BlackBerry smartphone to your new BlackBerry Z10. Additionally, some of you want the ability to sync PIM data directly between computer applications like Outlook and the BlackBerry Z10 using BlackBerry Link.

We would like to address both of these topics in this post, but first I would like to thank everyone for your passion and loyalty, and all of the help with providing detailed reports on the forums and to our support staff.

I am very happy to share that today we are releasing an update of BlackBerry Link for both Windows and Mac OS, which fixes some issues of transferring data from a previous BlackBerry smartphone to a new BlackBerry Z10. An updated version of BlackBerry 10 OS for the BlackBerry Z10 is being provided to carriers for testing and will be released soon to further address device switch issues. You can download the new version of BlackBerry Link here. (ed – the new version of BlackBerry Link software will be available later tonight)

On the question of a direct sync between Outlook and the BlackBerry Z10 using BlackBerry Link, this is currently in the works. and will come in two stages. In the first update, which will be available in the coming weeks, you’ll be able to perform a one way import of your contacts and calendar info from Outlook to your BlackBerry Z10. Shortly thereafter, a second update will give you full two-way USB sync of your personal information with computer applications such as Outlook

We understand the importance of this, and we are doing our best to deliver this capability to you.

On a final note, many of you have also been asking if there is any way in general to sync the BlackBerry Z10 with applications like Outlook on Windows, or Address Book on Mac OS. The answer is – yes, absolutely! And no USB cable is needed for this. The BlackBerry Z10 is an advanced smartphone that provides a wireless sync capability that was not previously supported on BlackBerry (OS 7.1 and earlier) smartphones. We encourage you to setup your BlackBerry Z10 with an email service that supports wireless synchronization. If you are interested in moving to wireless sync, here are a few links and tips that can help you out. If you need assistance or have some questions please reach out to @BlackBerryHelp on Twitter or visit the BlackBerry Customer Support Forums

To summarize all the information we have provided:

Switching from a previous BlackBerry smartphone to your BlackBerry Z10: An updated version of BlackBerry Link has been released today that fixes some data transfer issues when switching from a previous BlackBerry smartphone to a BlackBerry Z10. An updated version of BlackBerry 10 OS for the BlackBerry Z10 is being provided to carriers for testing and will be released soon to further address device switch issues.
Support for USB synchronization with Outlook: In the next few weeks we will be releasing an update of BlackBerry Link (particular for Windows PCs) that will allow you to import your contacts and calendar information directly from Outlook to your BlackBerry Z10. Support for two-way sync of calendar and contacts info using BlackBerry Link for PC and Macm will be released shortly afterwards. For more information and updates on release dates, visit this blog as well as BlackBerry