1. mediaman09's Avatar
    I recently installed Blackberry Link ( . it works well in that it sees my PC and my device and device content. I did a full backup, no issues or errors.

    HOWEVER, when I click the Sign-In button, it does not prompt for a userid /password (!!!)... it just tries to connect and all I get back is "Unable to sign into your BlackBerry ID. Confirm you are connected."

    Is there a setting somewhere where I can specify my Blackberry ID credentials???... or a setting somewhere to prompt me for them???

    I have no issues acceesing http://appworld.blackberry.com/webstore/? and entering my ID there...so my internet and my ID are fine.
    08-12-13 02:27 PM
  2. 93Aero's Avatar
    Some in the forums are stating to roll back to an earlier version of BlackBerry Link and that will solve the issue.
    But I have been having this issue since day one.
    When Link was updated I tried again to sign in but same issue.
    I refuse to search for a earlier version of Link this is something BlackBerry need to fix not the user.

    Posted via CB10
    08-12-13 02:41 PM

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