1. wittywid's Avatar
    Hi All,

    Hope someone can help me. I'm using bb z10 with os 10.0. 4 days ago bbm was shut down with the message "lost its connection to its server" during the period two of my contacts reinvited my pin but never restore other contact after several sync up.
    I went to the bb store and get it wiped, upgrade os 10.1 but when i entered blackberry id all contacts never returned except the two contacts i mentioned before.
    During the error sync up for almost 4 days to RIM server (I supposed) almost all apps can't be done: whatsapp always log out, can't do browse, even all contacts phone invisible, only able to search but can't be displayed.
    Can someone help me? this p[roblem is agonizing and i really not recommend this z10 with the unflexibility.
    Thanks.
    09-27-13 05:02 AM
  2. Lendo's Avatar
    I wish I could help, but I'm having a hard time understanding your post. Since you've updated to 10.1 only 2 contacts have restored or all but those 2 have restore? You tried a security wipe?
    09-27-13 05:31 AM

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