1. Constantine94's Avatar
    So when I try to use anything with my BlackBerry ID, my phone says "an unknown error has occurred " I tried backing up the phone, but it's not letting me on account of the ID issue. I can't download apps, or use anything the requires the ID. Is there any fix for this short of a full factory reset? Thanks!

    Posted via CB10
    12-22-13 12:32 PM
  2. zocster's Avatar
    are you able to login to the BBID website? https://blackberryid.blackberry.com/bbid/login
    12-22-13 12:41 PM
  3. scrannel's Avatar
    If you cannot get into the site using your ID -- maybe forgot password & reminder... if you have the original email from BBerry with the link when you first set it up you can nuke the old ID and create a new one using same email.
    12-22-13 06:00 PM
  4. p_r_a_g_m_a's Avatar
    same for me. I tried factory reset and it works right until first reboot. Then the error reappears. And of course I can login via website.
    12-26-13 12:24 AM
  5. p_r_a_g_m_a's Avatar
    Damn, after hard reset( vol up+down) it works now. The thing is that when I buy blackberry I used to pay for stability. What I got now is wiping three times a day and sudden lockups and not smooth interface on quite good hardware. It's z30. Guess what phone will I buy next time?

    Posted via CB10
    Last edited by p_r_a_g_m_a; 12-26-13 at 03:53 AM.
    12-26-13 01:19 AM

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