1. Chris Jones83's Avatar
    Having issues with blackberry browser. I can't get any site to load at all. I have already tried re booting, taking out the battery, I tried messing with Turing the data off and clearing cache and history. I tried everything. I'm getting frustrated. IA this a Verizon issue? Z10 issue? If this doesn't get fixed soon, I may go to at&t and get an iPhone. I'm tired of paying for a service that never works. Can anyone help me please!!!!!!

    Posted via CB10
    01-26-14 01:56 AM
  2. FF22's Avatar
    Here's a variety of postings that I've copied:

    Frozen Browser

    My browser was frozen and I searched the forum for help. I really didn't want to reset my phone.
    I found a couple useful tips and one actually worked for me. It was a huge relief for me.

    Let it be known that I am not taking any credit for these solutions.

    1.Open Browser. Clear History and Cookies.
    2.Disable and re-enable cookies
    3.Type in Google
    4.Press ENTER, back to normal

    Solution 1:
    Many threads suggest that you simply type in Google
    Do NOT copy/paste but actually type that line.

    in the address bar and this somehow solves the problem. That worked for many but not for me.

    Solution 2:
    Change your home page to about:blank. (open browser, click on settings - via the 3 dots at bottom right of screen, open display and actions. Then in field type in about:blank)
    Go to privacy and security.
    Clear cookies and history.
    Turn off cookies
    Close browser
    Reopen browser and change the home page back to your preference.
    Clear cookies and history again
    Turn on cookies

    Solution 3:

    Another thread had the solution for this
    problem...
    1 . Turn off wifi
    2. Settings/Network connections/
    Mobile Network... leave mobile
    network on but turn off data services.
    3. Open browser (it will fail to load)
    4. Go to browser settings/Privacy and
    Secu rity and clear history and cache.
    5. Then go to browser settings/Display
    and Actions, scroll down and hit 'reset
    search engines.
    6. Close browser.
    7. Turn data services back on and you
    should be good to go!
    Hope it works for you too. ..

    .............

    Thanks for the reply, I found a solution while searching through the site. It involved turning off wi fi and data services, clearing history and cache, then resetting search engines button. That did the trick. I am on 10.1.0.2039 which is the latest official from my carrier on the STL 100-4.
    01-26-14 10:06 AM
  3. pastorbrad's Avatar
    I had that issue but lucked into the "semi-official" VZW upgrade and it's cured for now.

    Posted via CB10
    01-26-14 10:55 AM
  4. Brian Scasta's Avatar
    I have this same problem all the time. I just clear cache and history then reboot.

    Posted via CB10
    01-26-14 11:45 AM
  5. leehardballer12's Avatar
    I had this problem recently and the only solution that worked was to do a security wipe. No problems since.

    Posted via CB10
    01-26-14 11:48 AM

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