[offthahorseceo]

Loving my Z10 first of all.

I have a question though.
On my PlayBook I added my allstate email address and it went in as a Work account. What that means is that it has its own password and mail icon and locks all files dos using BlackBerry Balance.

Today after multiple tries i was able to add my allstate email address to my z10 but it didn't end up being a work type account, instead it is treated like a standard exchange account. I still get full sync capabilities and instant response/push but I'm afraid my files may not be secure.

More importantly, I don't want to lose my phone and have whoever finds it start wreaking havoc in my contacts list.

Any advice? I already have my phone secured with a password and as I was adding the account I received a message that the administrators require this account to be encrypted so there's that. I'd still like to add that extra layer of protection that I have on the PlayBook

(and if we're telling the truth I also want to be able to show people how blackberry balance works)

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[Ecm]

First question: Is your company running the BES10 server? If not, they can't push out the command that would trigger "Balance".

[offthahorseceo]

Yes they are. To specifically onboard a blackberry device is a different process though, and not what i did on the PlayBook.

On the playbook i followed the exact same instructions as on the z10, on the playbook it ended up being a Work/Balance account, with its own password (even after the device password) and its own space. PDF files for example that i download using my allstate email address on my playbook, can not be attached using my personal email address.

With my Z10, adding the account in the same exact manner, i can download and attach documents using any combination of email addresses.

[dcwbearsaint]

I assume you know how to swipe between work and personal. Hub will bridge the 2 sides in regards to messaging, but that is usually where it ends. If you swipe down from the top while on the screen with your apps / icons (but starting in the middle) you will be able to select which side to use. The Playbook did not have this distinction from my experience.

[offthahorseceo]

It is not being added as a Work/Balance account. That's the issue

Posted via CB10