1. Ren Magboo's Avatar
    hi guys, im having a little problem with my z10, i can send text messages but i can't receive any... this just happened, i havent changed any settings, any suggestions guys on how i can fix the problem? thanks in advance...
    01-11-14 09:43 PM
  2. talberry's Avatar
    Maybe it has something to do with your network? You can try giving them a ring first.
    01-11-14 09:47 PM
  3. dslocumb's Avatar
    Additionally - Reboot and see if that helps.
    01-11-14 09:48 PM
  4. Arterus's Avatar
    Could be your sim card. My friend was having similar issues. Try pulling the sim out.


    Posted via Z10 10.2.1055
    01-11-14 09:50 PM
  5. Ren Magboo's Avatar
    network is working just fine, and i rebooted my phone for 5times, but that did not fix the problem, and i even tried the battery pull method, but still the same, i still can't receive any text messages. any suggestions guys??

    Thank you
    01-11-14 09:52 PM
  6. Kat0908's Avatar
    Did you already try taking the sim out, let it boot up all the way. Then turn it off, and stick the sim back in to see if that helps?

    Posted via CB10
    01-11-14 10:14 PM
  7. BobWalker's Avatar
    It's obviously a network issue. Call your carrier.

    What country are you in? If I'm not mistaken you're not a native English speaker, and you don't seem to be using a BlackBerry keyboard, at least not one set for English. The reason I ask is that some carriers in some countries will cap incoming SMS messages.
    01-11-14 10:19 PM
  8. Ren Magboo's Avatar
    ^

    I already tried that also, but still the same,. Thanks though..
    01-11-14 10:21 PM
  9. Ren Magboo's Avatar
    Hi BobWalker,

    I'm from the Philippines, and its actually my first time to use blackberry phone, i've using z10 for only a month that's why i'm still in the process of exploration. This is the first time that i encounter problem like this one,. It doesnt seem that its a network issue, because i have other phone and i put sim card with same network and it works just fine.

    Any advice will be appreciated,

    thank you.
    01-11-14 10:27 PM
  10. BobWalker's Avatar
    Hmm... I am going to hazard a guess that either your carrier is pulling some shenanigans or your network is just not reliable. Try to get your contacts on BBM, I guess. It's very popular in your country as far as I know and is smoother than SMS in any country.
    01-11-14 10:34 PM
  11. SteveLawUK's Avatar
    You don't happen to get the SIM full message do you? http://forums.crackberry.com/showthread.php?t=854069
    01-12-14 01:49 AM

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