1. blade80's Avatar
    Hi :

    Ever since updating to 10.1 (or maybe not) once in a while my bedside mode quits and I get no alarm in addition to all active frame applications being closed (led disco, data monitor etc). This is extremely annoying and I miss the alarm quite a few times already because of that.

    Anyone had that on Z10 or knows if there is a fix?


    Thanks!
    06-19-13 12:58 PM
  2. trsbbs's Avatar
    Phones rebooting?

    Using a BlackBerry Z10
    06-19-13 12:59 PM
  3. blade80's Avatar
    Nope just quits from bedside mode and that's it. Maybe it actually reboots overnight - I have no clue... I've never visualized the process - just after the fact.
    06-19-13 01:01 PM
  4. trsbbs's Avatar
    Nope just quits from bedside mode and that's it. Maybe it actually reboots overnight - I have no clue...
    Thought you said active frames closed also.

    Using a BlackBerry Z10
    06-19-13 01:02 PM
  5. blade80's Avatar
    Yeah, all active frames apps are gone when I look at it in the morning. I don't know if this warrants a reboot or not, but I've never seen it reboot.... Happens overnight. Perhaps it does indeed reboot?
    06-19-13 01:07 PM
  6. Camelhmpz's Avatar
    Sounds like a reboot to me, but your alarm should have stayed fine.

    Posted via CB10
    06-19-13 01:08 PM
  7. trsbbs's Avatar
    Put this in your browser.

    /var/boottime.txt

    It will show your last reboot time

    Using a BlackBerry Z10
    robkd likes this.
    06-19-13 01:08 PM
  8. trsbbs's Avatar
    Sounds like a reboot to me, but your alarm should have stayed fine.

    Posted via CB10
    When I had the reboots the alarm would shut off. Several posts about this.

    Using a BlackBerry Z10
    06-19-13 01:09 PM
  9. blade80's Avatar
    Thanks!

    Yes it did reboot just south of 6AM this morning and my alarm was at 7:15... When I pulled down bedside mode it was set as "Off"....

    Do you know what's causing this? It seems like it randomly reboots itself a few times per week.
    06-19-13 01:13 PM
  10. tsi200's Avatar
    The alarm should trigger even if not in bedside mode.
    06-19-13 01:14 PM
  11. NetworkGuy's Avatar
    Do you know what's causing this? It seems like it randomly reboots itself a few times per week.
    The Z10 has a known random reboot issue. My device normally reboots between midnight and 2AM, but not every night. I believe you need a new build of the 10.1 software to fix the problem. I was running 10.1.0.2543 (something like that), and experienced no reboots in a week.

    As to why the alarm isn't going off?? No clue. Is the alarm indicator on next to your battery after it fails? This might be a bug of the OS build you are on..
    06-19-13 01:18 PM
  12. blade80's Avatar
    I just did a 1MB BB10 applications update and hopefully this corrects the issue. Have the lastest OS build as of now...

    After I turned the alarm on manually following the reboot - the alarm indicator is on by the battery icon...
    06-19-13 01:24 PM
  13. sklotz2000's Avatar
    The alarm should trigger even if not in bedside mode.
    Not if it's an app that's running in an active frame -which seems to be the case.
    06-19-13 01:32 PM
  14. trsbbs's Avatar
    Thanks!

    Yes it did reboot just south of 6AM this morning and my alarm was at 7:15... When I pulled down bedside mode it was set as "Off"....

    Do you know what's causing this? It seems like it randomly reboots itself a few times per week.
    What OS are you running? 10.1.0.2009 and 2354 solved the reboots for me.

    Using a BlackBerry Z10
    06-19-13 02:01 PM
  15. blade80's Avatar
    Currently I run 10.1.0.273 and I don't use any app for alarm except the bedside mode alarm....

    My most important application for active frame is led disco hub. You can imagine that after half a day of "not getting" any emails and sms I was wondering what's wrong before I checked the hub...

    Needless to say this is a major issue for the phone...
    06-19-13 02:38 PM
  16. jpvj's Avatar
    Hi :

    Ever since updating to 10.1 (or maybe not) once in a while my bedside mode quits and I get no alarm in addition to all active frame applications being closed (led disco, data monitor etc). This is extremely annoying and I miss the alarm quite a few times already because of that.

    Anyone had that on Z10 or knows if there is a fix?


    Thanks!
    There is a known issue with the alarm/bedside mode causing the Z10 to reboot.
    The Liverpool (STL 100-2) just had this issue resolved with OS 10.1.0.2354. Some carriers has released it and others are performing the technical acceptance test now.

    What model do you have?
    06-19-13 03:01 PM
  17. trsbbs's Avatar
    There is a known issue with the alarm/bedside mode causing the Z10 to reboot.
    The Liverpool (STL 100-2) just had this issue resolved with OS 10.1.0.2354. Some carriers has released it and others are performing the technical acceptance test now.

    What model do you have?
    I never used bed side mode and had reboots.

    Using a BlackBerry Z10
    06-19-13 03:56 PM
  18. Gees97's Avatar
    Maybe it's tired.

    Posted Via My Most Used BlackBerry App
    06-19-13 04:48 PM

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