1. NittayaV's Avatar
    my Z10 was working fine until lately that it keeps resyncing emails every day. and as I set it to
    sync "forever', it takes 6-8 hours to get all emails so l could not see new mails that are coming in.
    have tried to restart, reset and did everything but it still happens. Your advice pls.
    02-24-14 10:27 PM
  2. Omnitech's Avatar
    my Z10 was working fine until lately that it keeps resyncing emails every day. and as I set it to
    sync "forever', it takes 6-8 hours to get all emails so l could not see new mails that are coming in.
    have tried to restart, reset and did everything but it still happens. Your advice pls.

    I do not know why Blackberry did not do more education of users about the dangers of using the "forever" email syncing option.

    You can easily get in trouble with that setting, particularly if you have a very large number of email messages in synced folders or a slow/unreliable internet link.

    What is your provider, email protocol and how many messages are in the folders you are trying to sync?
    02-25-14 12:26 AM

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