1. MadMadamMim's Avatar
    I'm trying to unlock (purchase) the Artifex Mundi game Clockwork Tales: Of Glass and Ink. I've purchased the rest of these games with no problem. My payment method is through my phone bill. Today I'm getting the error message: "This purchase could not be completed. Your transaction has not been processed. Please try again later or choose an alternative payment method to continue. (AWUSER_EXCEEDED_LIMITc)"

    I've already contacted my carrier to find out if I have an app purchase limit and was also directed to support who told me to do a battery pull (which was obviously not helpful). I tried making a purchase of a different app and it worked.

    Does anyone know what this error message means? My carrier was not helpful in the slightest.
    02-25-14 09:34 AM
  2. pkcable's Avatar
    Try changing to a different form of payment and THEN back to your preferred method.
    02-27-14 03:13 PM

Similar Threads

  1. Question for Canadians about BB10 purchases
    By rzanger in forum General BlackBerry News, Discussion & Rumors
    Replies: 17
    Last Post: 03-22-14, 01:41 PM
  2. Error in upgrading my phone with Sachesi 1.1.3
    By khehl in forum BlackBerry 10 OS
    Replies: 14
    Last Post: 02-26-14, 07:38 PM
  3. Replies: 1
    Last Post: 02-26-14, 06:42 AM
  4. Error 104??
    By daylalouise in forum BlackBerry Curve Series
    Replies: 2
    Last Post: 02-25-14, 08:54 AM
  5. "Next Event" lock screen error
    By howard-moore in forum BlackBerry Z10
    Replies: 1
    Last Post: 02-24-14, 01:03 PM