12-04-13 07:42 AM
29 12
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  1. Nick Troya's Avatar
    Hi guys, so i bought my blackberry z10 2 days ago and so far loving it only i am having one slight issue. Whenever i put a display picture up on bbm its low quality really fuzzy you can barely see anything. I asked my friends what hey could see in there end of the phone and they say that my picture is really pixelated and really small. I tried cropping the picture and it still doesnt help is anyone else having the same problem its really annoying does anyone know how to fix this?.
    jdubinc likes this.
    04-25-13 11:23 PM
  2. zippy88's Avatar
    Where did the picture come from? Is it a picture taken with the Z10 or did you transfer it from your computer?

    Posted via CB10
    04-25-13 11:35 PM
  3. CT9AJ's Avatar
    I have actually noticed this since i got my Z10 its annoying!

    Posted via CB10
    04-25-13 11:37 PM
  4. Nick Troya's Avatar
    its from my computer
    04-25-13 11:40 PM
  5. Zirak's Avatar
    I just went and checked by BBM avatar and can say that mine looks noticeably less clear than the original.
    I opened the original pic and zoomed it in a bit and it appears to me the BBM uses less resolution and zooms it when I display it.
    I tried it again just now with a picture taken with the camera and the effect is similar, almost like a filter put on it.
    I suspect a degradation in resolution to keep the file size down is the culprit.

    Posted via CB10
    04-25-13 11:46 PM
  6. anon(2757538)'s Avatar
    Are your pictures square?

    200x200 I believe is what works best.
    04-25-13 11:49 PM
  7. Nick Troya's Avatar
    But yeah i can understand it going a bit lower resolution.. but it doesnt make since that it goes pixelated for my contacts and that the picture becomes TINY! :/ i never had an issue with this on my previous blackberrys..
    04-25-13 11:50 PM
  8. Nick Troya's Avatar
    some are some arent :/! how could i downscale it too 200x200??
    04-25-13 11:51 PM
  9. chubbynuts's Avatar
    having the same problem.
    05-18-13 12:14 PM
  10. Matty Silvz's Avatar
    Can confirm this on BlackBerry Q10 on 10.1.0.1720
    07-24-13 04:07 PM
  11. mshehryar's Avatar
    +1 - HATE this. Stupid issues like this..cmon BlackBerry.

    Posted via CB10
    07-24-13 07:59 PM
  12. Andy Wijaya's Avatar
    Mine too.. I don't know how to repair this problem.. Anybody else having the same issue and have come up with a solution?
    08-08-13 02:11 AM
  13. jfunds's Avatar
    It's a known issue, no word on when this would be fixed

    Posted via CB10
    08-08-13 02:57 AM
  14. Andy Wijaya's Avatar
    And now I can't even update my display picture. Wew.
    08-08-13 05:59 AM
  15. davinci4real's Avatar
    Yeah. My display picture resolution gets badly reduced. And it's real bad. Would be mad if they don't fix this in the next update. There is a workaround tho: you can use picmix to update your dp, and it will be as clear as if you were using an os 7 device
    08-08-13 06:10 AM
  16. Brandon8ch's Avatar
    Yeah. My display picture resolution gets badly reduced. And it's real bad. Would be mad if they don't fix this in the next update. There is a workaround tho: you can use picmix to update your dp, and it will be as clear as if you were using an os 7 device
    Still fuzzy for me. OS 10.2.0.1047
    BBM display picture fuzzy (low quality)-img_00000011.png

    Posted via CB10
    08-08-13 06:18 AM
  17. vgorous's Avatar
    Yeah. Mms quality is just as bad

    Posted via CB10
    08-08-13 07:00 AM
  18. davinci4real's Avatar
    Still fuzzy for me. OS 10.2.0.1047
    Click image for larger version. 

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    Posted via CB10
    Was that picmix?
    08-08-13 07:17 AM
  19. Brandon8ch's Avatar
    Was that picmix?
    Yes it was

    Posted via CB10
    08-08-13 07:33 AM
  20. ErinnM's Avatar
    Mine is the same way and has always been no matter what picture.

    Posted via Crackberry Z10
    08-08-13 08:33 AM
  21. jdubinc's Avatar
    Hi guys, so i bought my blackberry z10 2 days ago and so far loving it only i am having one slight issue. Whenever i put a display picture up on bbm its low quality really fuzzy you can barely see anything. I asked my friends what hey could see in there end of the phone and they say that my picture is really pixelated and really small. I tried cropping the picture and it still doesnt help is anyone else having the same problem its really annoying does anyone know how to fix this?.
    Hi did you get a resolution for this? I'm having the same issue.
    08-13-13 08:23 AM
  22. 1251251's Avatar
    And... blackberry still not fix this problem, since april

    Q : What blackberry do you have?
    A : Z10 since April 2013 that i bought US$700 and now only $300 if i sell
    Q : Why is your BBM picture profile SO BAD (quality)? My 9700 it's better than yours *LOL*
    A : ................. -_- "
    Q : WHYYYYYY ????

    R.I.P Blackberry
    09-01-13 11:28 AM
  23. Andy Wijaya's Avatar
    MR update fix this to some degree I think.
    09-01-13 11:35 PM
  24. longlivebbry's Avatar
    I agree the bbm picture is bad compare to legacy os. Oh well I'm sure they have a reason for it

    Posted via CB10
    09-02-13 12:12 AM
  25. Devil's Avatar
    Anyone notice this on the contact card pictures?

    I edited a picture of my girlfriend using the built in editor and used it as her contact pic, and whenever she calls... it is pixelated. Not real bad but still. Why does iPhone work so well with those contact pics even though it occupies the fill screen?
    10-08-13 09:45 AM
29 12

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