1. johndgibbons's Avatar
    I have had a z10 for a while now and my wife just bought a Q10. I didn't have anyone to try the bbm chat with until today.
    When I tried it is says make sure you have a network connection and try again
    We both are connected to wifi here at home and everything else works fine except bbm chat. I am hoping someone in our cb nation has had the same problem and came up with the fix.
    Thanks in advance. John


    Posted via CB10
    05-03-13 05:31 PM
  2. Kris Simundson's Avatar
    I have had a z10 for a while now and my wife just bought a Q10. I didn't have anyone to try the bbm chat with until today.
    When I tried it is says make sure you have a network connection and try again
    We both are connected to wifi here at home and everything else works fine except bbm chat. I am hoping someone in our cb nation has had the same problem and came up with the fix.
    Thanks in advance. John


    Posted via CB10
    Have you tried to connect to BBM over mobile network? Also are you both using seperate BB ID?
    05-03-13 05:35 PM
  3. switmelody0109's Avatar
    Have u found a fix for this? I am experiencing the same problem. Everything else connected to data works except bbm. I open bbm app and it says " unable to connect. You need a data plan to use Bbm". Well I've tried both thru mobile network and thru wifi and still the same thing. Funny thing is I'm getting some bbm msgs thru the BlackBerry Hub but when I click on it and it routes to d app, it pulls up the same error message.

    Posted via CB10
    05-12-13 10:38 AM
  4. g2gcya's Avatar
    Same problem here.

    Posted via CB10
    05-12-13 10:39 AM
  5. magsasaka's Avatar
    There's an outage. Are you guys from APAC? Indonesia, Philippines, and Australia are confirmed bbm down

    Posted using The Z10
    05-12-13 10:41 AM
  6. ngocphamm's Avatar
    Same problem Looking for a solution
    05-12-13 10:42 AM
  7. switmelody0109's Avatar
    I'm from the Philippines. really its a confirmed outage?

    Posted via CB10
    05-12-13 10:46 AM
  8. bbboldy14's Avatar
    I'm from the Philippines. really its a confirmed outage?

    Posted via CB10
    For sure...

    All my friends in Indonesia experiencing the same prob

    Posted via CB10
    05-12-13 10:48 AM
  9. lui22's Avatar
    I've been experiencing the same thing but only when my hot spot is on and I'm running a leak os

    Posted via CB10
    05-12-13 10:49 AM
  10. afiqhamzah's Avatar
    From Malaysia. Down too. I think it's down in APAC.

    Posted via CB10
    05-12-13 10:50 AM
  11. switmelody0109's Avatar
    BBM chat not working-img_00000290.png

    I wanna cry! Bbm pls work!

    Posted via CB10
    05-12-13 10:57 AM
  12. pcdepot's Avatar
    Not working here in Japan either

    Posted via CB10
    05-12-13 11:00 AM
  13. magsasaka's Avatar
    6 hours down time according to the other thread. Relax lol

    Posted using The Z10
    05-12-13 11:01 AM
  14. Peaceful world's Avatar
    From Malaysia. Down too. I think it's down in APAC.

    Posted via CB10
    no problem here, MY

    Posted via CB10
    05-12-13 11:01 AM
  15. liu2qrenz's Avatar
    same here down in indonesia, i thought it caused by installing leaked OS.. T.T

    BB Z10 - 24E6DF02
    Samsung Galaxy S2 International
    Apple Ipad 3 64GB
    05-12-13 11:20 AM

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