09-11-15 07:36 AM
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  1. sushant mittal's Avatar
    After i updated my BB Z10 to new official update 10.3.1. I have this problem with my handset because it hangs sometimes to an extent where it can't perform any task. Most of the times am forced to switch it off n restart to return to normal so that it can run again, And with another minute or two it again get stuck so. kindly assist me on how I can solve this issue.
    02-20-15 02:11 AM
  2. Thesmartmale's Avatar
    After i updated my BB Z10 to new official update 10.3.1. I have this problem with my handset because it hangs sometimes to an extent where it can't perform any task. Most of the times am forced to switch it off n restart to return to normal so that it can run again, And with another minute or two it again get stuck so. kindly assist me on how I can solve this issue.
    Check device monitor and if you the better solution, reload software without restore

    Posted via CB10
    juacas likes this.
    02-20-15 02:14 AM
  3. jaycnchacko's Avatar
    As suggested check the device monitor and see which Program is eating up on your memory. Also check the amount of Device storage you have left on your device.

    Posted via CB10
    02-20-15 02:16 AM
  4. sushant mittal's Avatar
    I am unable to open any application
    When i switch on my phone within minutes my phone stops opening any apps
    Blackberry hub too
    I am not able to open setting too
    02-20-15 06:28 AM
  5. Mercury's Avatar
    Mine was like that for about 3 hours after the install, just need to give it time to settle in and update and refresh all the stuff on your phone.

    Posted via my ZED10
    02-20-15 07:10 AM
  6. Marvs Salapare's Avatar
    Restart your device.

    Posted via CB10
    02-20-15 07:13 AM
  7. sushant mittal's Avatar
    I updated my device around 10 hours back
    Its still in same position
    i want my contacts and just tried real hard from past one hours but unable to do that
    02-20-15 07:39 AM
  8. sushant mittal's Avatar
    i am doing that only
    because its the only way my device works for few minutes
    02-20-15 07:41 AM
  9. sushant mittal's Avatar
    Jaycnchacko
    as asked i checked everything and find nothing bcz everything was okay memory wasnt getting sucked by any app even i deleted almost every app there is no data on my device
    more then 8Gb free space and 1.4gb+ free ram
    what more it need i dont know
    02-20-15 07:46 AM
  10. sushant mittal's Avatar
    Thesmartmale
    i would have done reloading software but i want my contacts
    i dont have any back up thats why i am not doing it please help
    02-20-15 07:50 AM
  11. sushant mittal's Avatar
    Please anyone help me out
    I am not even able to connect to blackberry link
    nothing is getting work any solution?
    02-20-15 09:52 AM
  12. rajitmehta's Avatar
    Guys i have to restart my phone z10 every 10 minutes for it to work..... i am unable to open any folders or apps post 10 minutes unless the same has been re started....... need help asap n the same has happened post an official 10.3.1565 update yesterday night in India. Kindly suggest if we can roll back to previous version for the same.
    02-20-15 10:20 AM
  13. makonde's Avatar
    Have the same problem with z10 after system update to 10.3.1 - after couple minute have to restart device to do anything, link brakes connection too.

    Posted via CB10
    02-20-15 10:27 AM
  14. sushant mittal's Avatar
    Guys i have tried security swipe 20 mins ago and it gave me an error
    its not going through so dont try security wipe
    02-20-15 11:06 AM
  15. chris constantinou's Avatar
    Just updated my OS to 10.3.1 on my Z10, and now my Z10 resembles an old OS found in iPhone5. In terms of the new look I'm not happy. However, if it's a BlackBerry OS, it's still the best OS you can buy.

    Chris. London UK
    02-20-15 11:27 AM
  16. chris constantinou's Avatar
    Everything else is working perfectly.

    Chris. London UK
    02-20-15 11:29 AM
  17. spideymaniac's Avatar
    Hi, I have a problem too, should I just post it here or make a new thread or perhaps email BlackBerry (report bug)?

    So here's mine, after I update my Z10, everything else works perfectly but one thing, any BlackBerry native apps such as Hub, BBM, Contacts, Pictures etc etc keeps getting Horizontal mode, but I already set them as Vertical mode with Rotation Lock

    Albeit minor this is pretty annoying, I'm more like Vertical screen kinda guy, anyone here have the same problem? Thanks in advance for responding..

    Posted by mighty Z10
    02-20-15 12:28 PM
  18. rajitmehta's Avatar
    I have re started my phone around 25 times today for it to work for 10 minutes and to get back to the restart mode...... link simply breaks up and nothing can be done it becomes like a dead meat..... solution is required asap..... kindly help asap
    02-20-15 12:54 PM
  19. joesbb10's Avatar
    updated last night to 10.3 but now text messages won't load and won't send. Anyone have any tips?!

    Posted via CB10
    02-20-15 12:58 PM
  20. Thesmartmale's Avatar
    Please anyone help me out
    I am not even able to connect to blackberry link
    nothing is getting work any solution?
    Did you try to back up?

    Posted via CB10
    02-21-15 01:26 AM
  21. big_dog43's Avatar
    Same problems as being reported with Z10 hub and contacts freeze. Contacts took hours b4 they showed up after update. Have to restart constantly. Will we get knowledge hub response soon from BlackBerry?

    Posted via CB10
    02-21-15 03:58 AM
  22. m0tard's Avatar
    Hub not show facebook

    Posted via CB10
    02-21-15 08:49 AM
  23. steven goldenboy's Avatar
    So far so good; there are some things I expected from this official os; I installed the official yst, though was using a leak 10.3.1.2072, I expected more from the new official update; for instance ; android runtime on video apps like VLC, Mobo player and mx player still cracks, including instagram videos for android, 2) the boot screen is still not smooth; it only get smooth when It's been touched ; 3) interactive zone ain't dat active, like flip to save power etc, 4) battery seemed good on my previous leak; this official still needs tweaking on the battery power consumption. And I also expected a dark hub; like that of Q10. Cuz I use a z10 phone. So far these are my observations and opinions. Thanks

    Posted via CB10
    02-21-15 09:24 AM
  24. mii2104's Avatar
    Hi, I have a problem too, should I just post it here or make a new thread or perhaps email BlackBerry (report bug)?

    So here's mine, after I update my Z10, everything else works perfectly but one thing, any BlackBerry native apps such as Hub, BBM, Contacts, Pictures etc etc keeps getting Horizontal mode, but I already set them as Vertical mode with Rotation Lock

    Albeit minor this is pretty annoying, I'm more like Vertical screen kinda guy, anyone here have the same problem? Thanks in advance for responding..

    Posted by mighty Z10
    02-21-15 02:50 PM
  25. gillies4's Avatar
    updated last night to 10.3 but now text messages won't load and won't send. Anyone have any tips?!

    Posted via CB10
    I am having this same problem. Have you found a solution yet?

    Posted via CB10
    02-21-15 04:36 PM
82 123 ...

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