1. bart_anne's Avatar
    I'm running the current version of BlackBerry Link. When I connect my Z10, the Link software shows that there is an update for the Z10. Check the image below. It show that the installed version and the version it wants to install ARE THE SAME VERSION. Obviously, an error.

    To double check, I went into the Z10's setting and did a check for software update and it correctly reported (in contradiction to BBLink) that there was no update available.

    This really needs to be addressed!

    BB Link Error - Software Update is NOT available-blink-error.jpg
    11-27-13 03:11 PM
  2. jaydee5799's Avatar
    My copy of Link does it all the time and I just ignore it. In fact, If I didn't need a backup just to serve my OCD, I'd do away with Link all together. Not like I actually RESTORE any of those backups! I just backup. lol
    11-27-13 03:51 PM
  3. Tigerr's Avatar
    Do you see the same thing if you check for a software update right on the device?
    11-27-13 03:52 PM
  4. GreenCopperz's Avatar
    I recommend using Sachesi to back up and restore... link hasn't worked since first week on my win7 pc.... BlackBerry hasn't been any help trying to resolve. Sent in multiple log files to no avail....

    Posted via CB10
    11-27-13 04:09 PM
  5. Carey Mogdan's Avatar
    I am running the macintosh version of Link and rocking a Z10 STL100-3 on and it tells me I am not current software all the time, the funny thing is if you select "update software" it will actually download it before telling you that your software is current. It has been doing it from day one. I don't really use it except for backup because the OTA software updates works well anyway. Very disappointing that it hasn't been fixed in a year.
    11-27-13 04:12 PM
  6. ralfyguy's Avatar
    I actual have never gotten any update prompts in Link whatsoever. Not for the phone, nor for Link itself. Even if there was officially updates available.

    Posted via CB10
    11-27-13 04:22 PM
  7. bart_anne's Avatar
    That was part of my post. When I checked the Z10 > Settings > Software Update, it confirmed the current version and said that there was NO update.
    11-27-13 07:34 PM
  8. FF22's Avatar
    LINK SUCKS! But that's just my opinion and that of millions of others! See my new thread - I can't do a custom backup because Link is not showing checkboxes on what I want to "customly" backup!!!!
    11-27-13 09:16 PM

Similar Threads

  1. BBM v. Update Issues on 9810
    By jcbrunson in forum BlackBerry Torch Series
    Replies: 13
    Last Post: 04-30-14, 09:17 PM
  2. Not receiving sms
    By vulence in forum BlackBerry 10 OS
    Replies: 9
    Last Post: 11-28-13, 10:06 AM
  3. BBM update broke my BBM!
    By Mama2Many in forum BlackBerry Z10
    Replies: 18
    Last Post: 11-27-13, 07:21 PM
  4. BlackBerry is becoming triple platform
    By Blackberry_Boss in forum BlackBerry 10 OS
    Replies: 8
    Last Post: 11-27-13, 04:12 PM