1. parthc's Avatar
    I have 10.3.1.1779 when I charge mobile battery % can not increase and when I pull out battery and re insert battery it show 100%
    Plz help me

    Posted via CB10
    07-24-15 04:04 AM
  2. Uzi's Avatar
    Wipe your phone

    BlackBerry -Secured to the Core | CB MOD
    07-24-15 04:08 AM
  3. parthc's Avatar
    I already wiped but still problem

    Posted via CB10
    07-24-15 04:10 AM
  4. Sanket Gupta09041996's Avatar
    I already wiped but still problem

    Posted via CB10
    Did you restore after the wipe? That could cause a lot of problems. This used to happen months ago when i charged my phone with another charge. Try to stick to the original charger.

    Via z10 stl100-1,10.3.1
    07-24-15 04:21 AM
  5. parthc's Avatar
    I didn't restore after wipe data

    Posted via CB10
    07-24-15 04:24 AM
  6. parthc's Avatar
    and I use original BlackBerry charger

    Posted via CB10
    07-24-15 04:25 AM
  7. Deitzanova's Avatar
    Are you using a different charger?

    Posted via CB10
    07-24-15 04:26 AM
  8. Sanket Gupta09041996's Avatar
    Does your phone heat up while charging.

    Via z10 stl100-1,10.3.1
    07-24-15 04:29 AM
  9. parthc's Avatar
    Yes it's very heat up while charging

    Posted via CB10
    07-24-15 04:31 AM
  10. Sanket Gupta09041996's Avatar
    Then there must be an app that's causing the problem. Check your device monitor. Check the app that's using up a lot of cpu and battery. Post some screenshots of the device monitor.

    Via z10 stl100-1,10.3.1
    07-24-15 04:34 AM
  11. LostOnThePianoRoll's Avatar
    Not increasing means that power usage = the charge input.
    To charge faster you could have battery saving mode enabled and use wifi... and check the CPU status in device monitor to see what's heating up your device.

    Posted via CB10
    07-24-15 04:39 AM
  12. chopachain's Avatar
    Is it a STL100-1? If it is, then that's normal.
    07-24-15 04:46 AM
  13. chopachain's Avatar
    Battery calibration issue. Search this forum for temp fix.
    07-24-15 04:48 AM
  14. parthc's Avatar
    Battery % not increase while charging-img_20150724_152526.png
    CPU usage is normal

    Posted via CB10
    07-24-15 04:56 AM
  15. Sanket Gupta09041996's Avatar
    Click image for larger version. 

Name:	IMG_20150724_152526.png 
Views:	125 
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    CPU usage is normal

    Posted via CB10
    This is not normal. The cpu usage is quite high. And i also think that the problem is the opera mini which you are using. Try deleting it and then see if anything changes.

    Via z10 stl100-1,10.3.1
    07-24-15 04:59 AM
  16. parthc's Avatar
    Ohk I will try it

    Posted via CB10
    07-24-15 05:00 AM
  17. parthc's Avatar
    Tnx Bro now phone doesn't heat up but still battery issue

    Posted via CB10
    07-24-15 06:06 AM
  18. Sanket Gupta09041996's Avatar
    Your welcome.
    Try restarting your device. If it does not work then wipe it again.

    Via z10 stl100-1,10.3.1
    07-24-15 06:16 AM

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