I had a Blackberry Z10 STL100-1 at first, but that was a little faulty. So I backed-up my data and sent it over for replacement. The new device that I received was STL100-2. However, I am not able to restore my backed-up data to the new device. Blackberry Link shows an error message saying "Incompatible Device Software".
How can I get my old data into the new device?