Assist With Deleting An Email
Hey, I need a hand with what's become a stubborn email. A conversation thread between me and two others saw each of the emails appear in my work in box (MS Outlook) and on the work email in box on my Z10. One message in particular continues to show up as unread on my Z10; I've not been able to open it or delete it from my phone. Matter of fact, when I try to delete it, the email goes nowhere, it remains in my in box as an unread/unopened email message. Mind you, I've deleted it from my MS in box without incident. Out of curiosity for what would happen, I attempted to create a reply to this email, but get notification that the contents of the message cant be shown.
Determined to not perform a battery pull, I've re-started my phone twice and refreshed my in box a couple of times too. I've restarted my hub as well. I figure there is a logical explanation, but I'm missing it. Once, I had a similar problem on my Bold 9930, but it was with a text that refused to go away. If memory serves me, I somehow found my way to contacts and recent activity. From there I was able to delete it, while it continued to show up no matter how many times I deleted it from my sms in box.
Not a huge deal, but a major annoyance to have my Hub indicate I have one unread message when it's one I can't open, delete, reply to, file, etc;al Has anyone had this issue and know how to resolve it? Thanks in advance.