1. ashisharma90's Avatar
    Many times I faced the problem that when I opened any app it crashed and closed.. and with media apps I got this error

    Apps opening problem-img_20140615_020725.png

    Be happy from BlackBerry Z10
    Attached Thumbnails Apps opening problem-img_20140623_174731.png  
    06-24-14 05:44 AM
  2. FF22's Avatar
    Try a restart:

    Press and HOLD both Vol Up/Down buttons. Keep holding while the screen goes fully black (ignore the screenshot), keep holding through the Black/White logo and when the Colored Logo shows up, release those buttons.

    If you have the STL100-1 variant the volume button reset method doesn't work. In that case, Press and HOLD the Power On Button until you see the LOGO as above
    06-24-14 12:54 PM

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